Understanding How SERVPRO Helps With Claims and Disaster Response

8/9/2022 (Permalink)

No business owner has the time or wants to deal with a disaster. The interruption alone creates enough complications. Instead of dealing with claim services on your own, wouldn’t it be better to have someone to help you through the process? A disaster response company, such as SERVPRO, is a perfect partner for dealing with the aftermath and stress. These companies help business owners and operators, like you, in at least three ways.

3 Ways SERVPRO Helps with Claims 

1. Rapid Response

After a fire, flood, or any major crisis, you need a rapid emergency response. The increasing damage does not stop after putting out a fire or turning off the water. You must remove all contributing factors. Mitigation companies do not waste any time getting to your facility and putting a stop to the crisis. After the first responders move out, the mitigation team moves in.

2. Intermediary Between Insurers and Clients

The claim services department of nearly all insurance companies does not make the process of filing easy. You must adhere to numerous rules and cross every T and dot every I. As an emergency relief partner, SERVPRO can help mediate between the insurer and yourself, making the process more comfortable for everyone.

3. Preparation and Prevention Tips

The primary reason to call SERVPRO of Point Loma is to mitigate and restore your building. However, another benefit of the partnership is getting a property assessment. Expert mitigation practitioners will walk you through different preparation and prevention suggestions, ensuring your awareness of potential problems and how to circumvent them.

No business owner can afford extensive business interruption. Hiring a professional mitigation and restoration service can limit the recovery timeline. However, a company will also receive a partnership with claims services and future planning beyond a quick response. Having a knowledgeable and responsible team to help you through a crisis is priceless and often necessary to ensure a smooth recovery.

Water Mitigation or Restoration?

7/25/2022 (Permalink)

Restoration and mitigation are the two most important process to be carried out as soon as possible. There are some who would argue that water damage restoration and water mitigation are the same, however, this is not always true.

Water mitigation refers to any and all services involved in reducing and/or preventing additional damages resulted from leaking pipes or flooding. This can include moisture mitigation between walls after a storm event.

Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, and storms. Water damage can affect your property from floor to ceiling and everything in between. Request assistance from the water damage experts at SERVPRO® of Point Loma to help prevent further property damage from developing.

SERVPRO® of Point Loma tackles the tough issues from start to finish. We have experienced franchise professionals and the infrastructure to handle any sized loss 24/7/365. We are fully insured and bonded, so you can rest assured that your property is in good hands. Call us today for more information on how we can help with all your water damage needs

Commercial Restoration Process

7/20/2022 (Permalink)

GET TO KNOW US BETTER, WHY SERVPRO?

We understand each situation; we know it is unique, and your business must work again!

To mitigate fire and smoke damage as much as possible and minimize the interruption to your business, we may take the following steps: 

1. Secure the facility
2. Ventilate the premises to draw out dust and soot from the air
3. Removal of any contents, separating salvageable and unsalvageable items in the process.

We at SERVPRO of Point Loma know how to handle these types of cases, and they will happen; you will always be safe with us, and this is something that we can apply:

• Salvageable items are moved to a secure location for restoration and storage until complete reconstruction.
• Cleaning the facility, including ceilings, walls, floors, and any permanent fixtures, to prevent further damage from the acidic effects of soot 
• Clean carpets, and upholstery, if possible, to completely neutralize any acid contained in soot and minimize further damage. Using specialized equipment, deodorize the facility.

We’ll also clean and sanitize any salvageable items and decontaminate the ductwork and HVAC system.

CONTACT US; WE ARE HERE TO HELP!

The More You Know, the Better

7/20/2022 (Permalink)

We know that storms are always chaotic and that knowledge is invaluable when a disaster approaches; having a plan to keep us safe is of the utmost importance, so here are some tips about thunderstorms.

A thunderstorm is considered severe if it produces hail at least 1 inch in diameter or has 58 miles per hour wind gusts.

Every thunderstorm produces lightning, killing more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down trees and utility poles, causing widespread power outages.

Severe thunderstorm watch:

Severe thunderstorms are possible in and near the watch area. Stay informed and be ready to act if a strict thunderstorm warning is issued. 

Warnings indicate imminent danger to life and property. Unfortunately, people are killed or seriously injured by severe thunderstorms every year despite warnings. While some did not hear the warning, others listened to the warning and ignored it. The information in this section, combined with timely watches and warnings about severe weather, may help save lives. 

The above is of the utmost importance since sometimes we do not measure the great chaos that this can cause; hoping you consider all these factors.

If you are in that situation, don't hesitate to contact us, and we'll be right away. 

Facts and Falsehoods about Fire Suppression Systems

7/20/2022 (Permalink)

Fire suppression systems are typically the first response to any fire in a commercial building. Acting fast when a fire breaks out in your business will be the difference in mitigating your losses. It is important to know what is true or false when it comes to your fire sprinkler system.

False: Water Damage from Fire Sprinklers is More Costly Than Fire Damage

Fact: The Federal Emergency Management Agency (FEMA) advise sprinkler systems as more cost effective than damaging comparatively to other fire fighting efforts. Since they can keep the fire contained within a single room rather than allowing the fire and smoke to spread throughout the building.

False: Every Fire Sprinkler Will Trigger

Fact: First, confirm with the manufacturer and/or installer what the activation and release methods are for your buildings commercial fire suppression system. Typically, when one sprinkler in your commercial sprinkler system goes off, the others do not. Fire sprinklers act individually and should only release when high levels of heat are detected.

False: Fire Sprinklers are Overly Sensitive

Fact: Fire sprinklers only activate when high heat is sensed. Meaning, employees burning their lunch in the break room will not set off the fire alarm. Protection and safety are most important when keeping operations running.

When the unexpected happens, you are not alone. SERVPRO® of Point Loma. Use our fire, smoke, and water damage clean up services to return your business to its preloss condition.

What Are The Landlords Responsibilities After a Fire?

7/3/2022 (Permalink)

Steps To Take After An Apartment Fire

When a fire breaks out on a rental property, it can be hard to figure out who has to pay for the damages. Whether you rent out commercial or living space, the liability after a fire is pretty straightforward. Your tenants have to cover the damages done to their personal belongings, such as televisions, furniture and paintings. However, you are responsible for most damages done to the building itself. As a building owner, you may be responsible for the following tasks after an apartment fire:

• Communicating With Fire Fighters: These first responders can help you assess the safety of your building. You and your tenants will likely want to enter the apartments to get an idea of the damage done. However, you cannot enter the building until it is deemed safe.

• Starting Claims Process: You have to get in touch with your insurance provider to report the apartment fire. Your agent may give you a list of fire restoration professionals that they prefer you use. You may also want to make sure your renter calls his or her insurance provider to start the claims process for personal belongings.

• Documenting Fire Damage: You need to take pictures of the structure, make lists of damaged appliances and record other furnishings you owned that were damaged.

• Securing the Property: You need to secure the property for two reasons. First, you need to protect the safety of those who may want to enter the building, such as your renters. Putting up warning signs may be enough to keep people out until it is safe to enter. Second, you need to keep vandals and thieves out. You may need to board up windows and put up a security fence.

After an apartment fire, you need to take the proper steps to ensure that everyone, including yourself, is safe and fully aware of the damage liabilities. While you aren't responsible for all of the damages, you do have a lot of financial responsibility.

How to Increase the Value of Your Home After a Storm

7/3/2022 (Permalink)

No one ever plans to experience a natural disaster, but when they do, it's important to be prepared. A natural disaster can cause extensive damage to your home, which can lead to a decrease in its value. And if you have plans on selling your property in the future, this can be a major setback. If you want to increase the value of your home after a storm, there are a few things you can do.

Make all the necessary repairs as soon as possible.

One way to increase the value of your home after a storm is to make sure all repairs are made on time. This includes things like fixing any damage to the roof, siding, or windows. If there is any water damage, it's important to have this fixed as well, as this can lead to mold growth which can further decrease the value of your property. This is why you must contact storm damage specialistsfor an emergency storm damage restoration so that they can help you get your home back to its pre-storm condition as soon as possible.

Update your home's appearance and features.

Another way to increase the value of your home after a storm is by updating its features. This could include things like installing new windows, doors, or siding. It could also involve adding on a new room, such as a sunroom or home office. And if your budget allows, you could also update your home's appearance by painting it a new color or adding landscaping. If the storm has caused any major damage to your home, it's important to have this repaired as soon as possible so that it doesn't further decrease the value of your property.

However, keep in mind that certain renovations can also make your home less attractive to potential buyers, so be sure to weigh the pros and cons before making any major renovations.

Keep thorough records of all repairs and updates.

It's also important that you keep thorough records of all repairs and updates made to your home after the storm. This will not only help you keep track of the work that's been done, but it will also be useful if you ever need to file an insurance claim. And if you do plan on selling your home in the future, these records will help prove to potential buyers that the necessary repairs have been made and that your home is in good condition.  

Conclusion

A natural disaster can cause a lot of damage to your home, which can lead to a decrease in its value. But by making repairs as soon as possible and updating your home's appearance and features, you can help increase the value of your property. If your home has recently been damaged by a storm, contact your local storm damage specialists for emergency storm damage restoration. And while it may take some time and effort to get your home back to its pre-storm condition, it will be worth it in the end.

Emergency Ready Profile

3/30/2022 (Permalink)

The Best Way to Reduce Business Interruption Following a Disaster is to Plan for it Now

 
Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan for action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Are You Ready? 

Preparation is a key component for making it through any size disaster, wether is a small water leak, a large fire or an area flood. 

The SERVPRO Emergency READY Profile is a start up approach that  provides the critical information needed to begin mitigation and recovery services. It is design to serve as a quick reference of important building and contact information. By working with SERVPRO Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. 

Call Us Today To Get Started 619-275-2802

Stages of a Fire

3/29/2022 (Permalink)

A fire in your home or business never something you expect to experience. Which is why it is important to know the 4 stages of a fire to keep you safe.

Incipient: This first stage begins when heat, oxygen and a fuel source combine, having a chemical reaction resulting in a fire. It is also known as “ignition”. There is usually a small fire, which often goes out on its own, before the following stages are reached. During this stage, recognizing a fire so early is your best chance at suppression or escape.

Growth: This stage is where the structure’s fire load and oxygen are used as fuel for the fire. During the growth stage, there are multiple factors that affect the fire including where the fire started, what combustibles are nearby, ceiling height and the potential for “thermal layering”. This is stage is when a deadly “flashover” can occur’ potentially trapping, injuring, or killing firefighters.

Fully Developed: When the growth stage has reached its maximum and all nearby combustible materials have been ignited, the fire is considered fully developed. This is the hottest stage of a fire and the most dangerous for anyone trapped within.

Decay: The decay stage is the longest stage of a fire; it is characterized by a significant decrease in oxygen or fuel, putting an end to the fire. There are two common dangers during this stage. First, the existence of non-flaming combustibles that can potentially start a new fire if they are not fully extinguished. Second, there is a danger of a backdraft when oxygen is reintroduced to a volatile, confined space.

Levels of Damage in Your Commercial Building

3/29/2022 (Permalink)

SERVPRO of Point Loma not only handles residential damage and restoration, but commercial damage as well.

When handling a commercial loss, three levels of damage are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Why are Dehumidifiers Important?

3/29/2022 (Permalink)

Drying out flood damaged homes takes more than just clever tools and equipment. You need an expert restoration team, with high-level skills and knowledge of the most efficient techniques. This is what SERVPRO of Point Loma can offer you if flooding has recently hit your property. We have access to state of the art drying machines, but we also know how to maximize their power.

Dehumidifiers are one of the most important drying tools when it comes to repairing flood damage in San Diego. It extracts the moisture from of the air and returns it to dry air. This is an essential part of the restoration process because flooding does not just leave its mark in standing water. For successful repairs, all moisture has to be eliminated, whether it is in the air, on the ground, or caught in soft furnishings.

Keep reading to learn more about how SERVPRO sets up dehumidifiers and gets the drying process started quickly.

Type Of Materials
The first thing that our SERVPRO technicians do is carry out an inspection. They enter the flood-damaged area and determine the extent of the damage. Before dehumidifiers can be set up, they first need to know what kind of materials need drying. Porous items (curtains, sofas, carpets, wood, etc.) are the hardest to restore. If a lot of porous items are wet, a longer drying period is required.

On the other hand, if wet materials are non-porous (metal, plastic), the drying period will be quicker and fewer dehumidifiers may be used. Most homes contain a mixture of the two, which means that technicians have to find a careful balance. Too many dehumidifiers can cause the air to become overly dry. This may damage softer materials like wood. Often, air movers are combined with dehumidifiers to prevent this from happening.

Putting Together A Plan
For all of these reasons, it is necessary for flood repair teams to think very carefully about how they set up drying equipment. To homeowners, it may appear arbitrary, but many precise calculations are involved. For instance, to determine how many dehumidifiers are needed and of what size, the following information must be gathered:
- Size of the flooded area (in feet)
- Type of flood damage (based on porosity)
- Type of dehumidifying technology available
- Average amount of water to be removed per day (in pints)

Choosing The Right Experts For The Job
So, you can start to see why flood damage restoration is such a complex task, even if the damage is modest. You should seek the help of a professional company like SERVPRO of Point Loma. We are a locally based service, so our technicians are perfectly placed to respond to emergencies. Call us 24/7 at (619) 275-2802.

Sources of Outside Water Damage

3/22/2022 (Permalink)

There are many ways that water can infiltrate your home, often when you least expect it. It will destroy everything in its path and take over your entire world. In addition to increased stress levels, unexpected water damage can cause displacement for you and your family. Only a certified and insured restoration company should be trusted to mitigate the damage to your home. SERVPRO of Point Loma is your local resource to get your home back in working order.

Water damage can occur from both interior and exterior sources. Below are some ways you can help prevent water damage inside your home that comes from outside sources.

Roof

• Ensure that shingles, flashings or tiles on your roof aren’t missing, broken, cracked, curled or damaged in other ways.
• Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture.
• Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
• Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.

Gutters and Downspouts

• Clear gutters and downspouts from leaves, twigs, and other debris. Also, check that they are in good condition so that water can flow freely. You can do this by installing metal screens to help prevent clogging.
• Ensure downspouts direct water at least five feet away from your home’s foundation. This helps direct water away from the foundation. Downspout extensions can be added if needed.

Doors and Windows

• Install window well covers to help prevent water and debris from getting trapped and causing water to eventually seep into your basement.
• Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frames.
• Installing overhangs or awnings above exterior doors and windows protects them from the sun, rain, and snow.
• Check for a tight fit on closed doors and windows. Any cracks between the sash and frame Close your doors and windows to check for a tight fit. Repair or replace damaged flashing or weather-stripping.

Walls

• Check for and repair cracked or broken siding boards, bricks, stone or another masonry, and structural sheathing.
• Remove any shrubs and other landscaping features from along the walls, and avoid directing water towards the house when irrigating the garden and plants to prevent excessive water near the foundation.
• Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
• Termites can eat wood, plaster, and even metal siding causing holes and compromising structural integrity. Check for signs of termite activity on the walls and the wooden structures around your foundation.
• Ensure that the exhaust vent doors properly open and close.

Following these steps can help protect your home from exterior water damage. If water does happen to sneak into your home, make sure to have SERVPRO of Point Loma on speed dial. We’ll be there to make it “Like it never even happened.”

National Presence

3/22/2022 (Permalink)

With over 1,700 franchises in the U.S. and Canada, SERVPRO® truly does stretch from sea to shining sea. Out of those franchises, over 400 are large loss response teams – these teams are able to handle $100,000 or more in damage, so you can rest assured that your building is in good hands. Our Large Loss Response teams have extra equipment, staff members, and training that allow them to mobilize all over the United States whenever disaster strikes. These team work together during hurricanes, tornadoes, polar vortexes, floods, and much more to ensure that everything looks “Like it never even happened.”

Additionally, there are more than 10 Extreme Response Teams within SERVPRO® who are ready to head out at a moment’s notice. These teams are often made up of multiple Large Loss Response Teams, and they are the highest tier of disaster response at SERVPRO®. These elite teams can handle losses of $500,000 or more and are strategically placed around America so that they can act quickly when they are called into action.

With so many SERVPRO® franchises, Large Loss Response Teams, and Extreme Response Teams around America, it is easy to see why we are a leader in the restoration industry. No matter where you are in the U.S., we will be there in a flash to help get your life back to normal. Simply give our office a call at 619-275-2802, and a team will be dispatched to your location! 

What do Do and What to Avoid After a Flood

3/22/2022 (Permalink)

When your home or business in San Diego floods, whether from a storm or a broken pipe, your first instinct is probably to start getting rid of water and cleaning up. To makes sure the repair process goes smoothly, however, there are a few steps you should follow. The first priorities are safety and documentation, and then you can call flood restoration specialists to lead in the cleanup efforts.

Safety First

There are a few things to look for when you return:

• Damage to water, sewer or power lines
• Warped surfaces, such as floors or walls
• Damaged foundation
• Visible cracks or holes in any part of your home’s structure

Try to avoid wading in standing water, as it could be electrically charged. Just in case, it is a good idea to wear knee-high rubber boots to absorb possible shocks. Even if the water looks clean, avoid contact with your skin, as it could be contaminated, especially if you suspect it might have come from a broken pipe or sewer line.

Document Damage

Your insurance adjuster is going to need to know the extent of the damage. Be vigilant about keeping your cell phone charged so you can take pictures for the report. Avoid cleaning before you document the damage, or your settlement could be smaller because the problem will seem smaller than it actually is. Once you have adequate documentation, call your insurer. The earlier you file a claim, the sooner you can get the money for repairs or reimbursement.

Cleanup

Rather than attempt to clean up the water yourself, it is a good idea to hire a professional. Experienced restoration specialists can help locate the cause of the problem, whether the flooding came from groundwater or a broken pipe. They also know how to overcome water damage so that you do not experience mold or mildew problems later. 

When your home or business in Tangipahoa Parish experiences flooding, it is natural to want to put it behind you quickly. With the proper process, however, you can be assured that the resolution is complete.

Commercial Water Damage

3/8/2022 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet are prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Point Loma will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Point Loma at 619-275-2802. We are available 24/7 to help you get your business back “Like it never even happened.”

The Fire Restoration Process

3/8/2022 (Permalink)

The fire restoration process should be started as quickly as possible following a fire damage. The longer you wait to contact a certified restoration company, the more likely it is for damage from water and smoke to intensify. It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished.   

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes. Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results. 

Let SERVPRO of Point Loma be your certified professional when facing your own fire damage. We will walk you through the process step by step to ensure that your home is properly restored. Our team of professionals is available 24/7 to help you put your life back together and restore your normal as much as possible.

Call us today at 619-275-2802.

Faster to Any Sized Floor Disaster

3/8/2022 (Permalink)

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:

• Flash Flooding
• River Flooding
• Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
• Burn Scars/Debris Flows (Caused by Wildfires)
• Ice/Debris Jams
• Snowmelt
• Dry Wash (caused by heavy rainfall in dry areas)
• Dam Breaks/Levee Failures

Just because you haven't experienced a flood doesn't mean you will not in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of Point Loma can help. They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.

SERVPRO of Point Loma is ready to help make it "Like it never even happened."

Environmentally Friendly Chemicals: Saving the Planet

3/2/2022 (Permalink)

Here at SERVPRO of Point Loma, we are green. We've got green vehicles, green work uniforms, and green restoration equipment from fans to dehumidifiers. It's time we take it a step further! Our team now has access to "green" environmentally friendly chemicals.

Green is the New Clean

At our 19,000 square foot state of the art facility, we now have the option to use Carpet and Upholstery Green Clean within all commercial and residential properties. What makes this product green? Chemical #251 is pH neutral, biodegradable, and contains zero phosphates, solvents, dyes, and fragrances.

In addition to Carpet and Upholster Green Clean, we have access and use All-Surface Green Clean. This cleaning products is also pH neutral, contains not a single dye or fragrance, and is non-toxic and phosphate free. This chemical is volatile organic compound compliant and is rapidly biodegradable. 

Our final green product to introduce is Window Green Clean. This glass cleaner is pre-mixed with soft water to eliminate spotting and streaking. It is environmentally friendly, volatile organic compound compliant, and has rapid biodegradable capabilities.

For more information about our green products, please visit the Environmental Protection Agency's website. 

As always, we are here 24/7 365 days a year to offer free advice and opinions. Don't hesitate to call us at 619-275-2802 to see how you can benefit from our services.

Traveling Water Issues in San Diego, CA

3/2/2022 (Permalink)

Traveling Water Damage

When your property faces water damage, it can be an eye-opening experience. The effects of water damage can be extremely daunting as the building's materials and your personal contents are being soaked from the water. In this blog, you will discover that three are steps that you can take in order to minimize the amount of water damage that will occur.

Follow these water damage cleanup steps:

Eradicate the source of the water.

• Although this is seemingly obvious, many people will panic when they see flooding water on their property. Before you move on to any of the next steps, you need to complete this one first, without a doubt. Sometimes the source of the water isn't obvious and you will have to search around your property for a burst pipe, a broken water heater, or even a blocked gutter.

Remove as much water as possible.

• Make sure that the water is not contaminated before trying to extract the water! If the water is dirty (sewage, flood water, or has been sitting for a long period of time) you should always wait for a water restoration professional to avoid illness. If there are only a few inches on the floor, you can use whatever tools you have available to clean it up. 

Separate all personal items from the affected areas.

• To prevent your personal belongings from suffering water damage, remove all materials that not are not attached to the floors or the walls. Make certain that you are grabbing any porous materials like wood, fabrics, and paper because they pose the highest risk for permanent damage.

Get those fans movin'!

• One of the most important parts of the drying process is to remove as much moisture from the air as possible. You can use any dehumidifiers or large fans in addition to opening windows as long as the outside conditions will allow for proper drying. By keeping the air circulating, you will prevent bacterial growth and promote drying.

If you are unable to perform any of these functions yourself, give us a call! We're professionally trained and always ready for anything!

A Smooth Insurance Claim Experience

3/1/2022 (Permalink)

The last thing that you want to deal with after you have suffered a disaster on your property is worrying about insurance agents and contractors. For this reason, our team ensures that the claim process is as stress-free as possible. 

SERVPRO of Point Loma will help make it "Like it never even happened." That way, you and your family or business can get back to what is important.

Smooth Out the Process

We understand that the insurance process can be difficult. Our goal is to smooth that process out for you and make sure you understand what is happening throughout the whole process.

Documentation

By creating thorough visual and written documentation of the damage to your home or business, your insurance agent will have less questions on the work that was completed.

We document the condition of each item that we remove from the property for cleaning or storage. This process will make it clear to your adjuster what items were affected by the disaster.

Direct Communication

Our technicians and job file coordinators will gather the contact information of your insurer and contact them directly. Throughout all of the communication, you will be notified of any changes that may occur.

Our job file coordinators have been trained to handle all of the paperwork. This will ensure that your claim can be processed and paid as fast as possible.

Our Team is Here for You!

We are very proud that so many insurance companies from State Farm to Farmer's Insurance recommend SERVPRO to their clients. These companies are fully aware of the benefits that come with our partnership. We do everything in our power to make the entire process as painless as possible for you.

SERVPRO of Point Loma is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water damage, fire damage, mold remediation, and other various restoration services. 

Maintaining Your Smoke Alarm

3/1/2022 (Permalink)

Experiencing a fire on your property can be one of the most stressful situations you can have as a property owner. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. Not only can fire damage restoration be expensive, but the process can take much longer than drying out a flooded room.

Smoke and Fire Alarms

In more than half of the homes that reported fires to U.S fire departments, the fire alarm sounded to alert the residents of the property. The death rate per 1,000 reported home fires was more than twice as high in homes that did not have working smoke alarms (NFPA).

Here's what you need to know!

Smoke alarms should be interconnected. when one sounds in the basement, all other alarms around the house should alert you of potential smoke damage.

Test your smoke alarms at least once a month. As you're sweeping the floors, vacuuming, or moving around the house doing chores, take a second to press the test button to be sure the alarm is working. 

Replace all smoke alarms in your home every 10 years. With the advancement of time, smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, in addition to mitigating false alarms.

What do you do when you experience fire damage?

Call us, of course! We are one of the top fire damage restoration companies near you. We are available 24/7 and have crews ready round the clock to respond to any emergency that you might have. We've got the committed people and the  most advanced tools to make restoring your home as painless as possible.

Examining your Roof after Storm Damage

3/1/2022 (Permalink)

When a significant storm blows through your property, it's probably a great idea to inspect your property for any potential storm damage. Storm damage can stem from high winds, flying debris, hail, and heavy rainfall. Your main line of defense for your property is the roof and in these instances, it surely can take a beating. Be aware of your surroundings. Pay attention to things like dings and holes in your gutters, as well as tears in your window screens. These examples are telltale signs of hail damage.

After inspection, you may see missing tiles or other signs of roof damage from the ground. However, most leaks don't represent a need for a whole roof replacement. Usually the leak, coming from the roof damage, is coming from something requiring minor repair. Find the source of the leak, stop the leaking, and clean up the water damage that has occurred.

Finding the Source of the Leak

Wind damage, hail damage, and debris that crashes into your roof can create holes that lets rain into your property. By examining the ceilings and corners of the walls from inside, you may be able to identify stains that indicate a leak source and discover areas that need roof repair. There may be a chance that you discover water stains that run down the wall. If found, grab a light source and head over to that area immediately. Try to find the source of the water stain. Some examples include:

• Vent Pipes
• Chimneys
• Fans and vents
• Window Dormers
• Unsecured nails and nail holes

Fixing the Water Damage

When you find hints of water damage or a leak in your roof, it's time to complete a roof repair! Begin by looking for materials that have been damaged by water. Check for discolorations, rotting wood, wet drywall, and soggy insulation. When you find potential microbial growths, be careful not to spread it during cleanup. Complete drying of water damage and repairing of roof leaks is critical to preventing mold growth and secondary damages.

For any of your storm damage, mold damage, or roof leak repair needs, contact us at 619-275-2802! We have knowledgeable technicians to clean up water damage and a growing reconstruction division to fix any structural damages.

Every state in the US is vulnerable to flooding

12/19/2021 (Permalink)

San Diego homeowners may be surprised to know that every state in the US is vulnerable to flooding--even the dry ones. Storm damage repair in San Diego will always be a valuable resource. Changes in sea level, as well as weather patterns, are enough to create sudden floods that cause damage to homes and infrastructure.

Homeowners with flood coverage will still need complete restoration from our professional cleanup team if a flood was to occur. Being prepared and asking your insurance agent about flood coverage is the first step. Once you're aware of what's needed and what a flood policy would cover for your home, you will know exactly what to do if an event like this was to occur.

Water can make its way through any structure causing long-term damage. It is important to hire professionals to provide a thorough water damage restoration process to prevent secondary damage. You can potentially need mold remediation in the future if microbial issues are detected.

If your home has been affected, you need a water restoration company that can provide storm damage restoration and rapid flood damage cleanup.

SERVPRO of Point Loma technicians are ready to restore your home or business to a preloss condition. Our team has received training from the IICRC to provide the highest standards of cleaning for fire, water, and mold damage.

We work with insurance companies and homeowners to ensure all cleanup processes comply with policy in the event an insurance claim does need to be made.

Completing a Proof of Loss for Your Flood Claim

Your insurance adjuster can assist you in the process of filling out the right paperwork and completing this portion of your claim. Make sure you file as soon as possible, and everything complies with the needs of the Standard Flood Insurance Policy. This will help ensure you are paid within 60 days of the flood.

SERVPRO of Point Loma technicians will take photos of the damage, document inventory of all possessions, and coordinate with both you and your insurance adjuster. If there are important documents that need to be restored, we can scan and create electronic copies so you can have access to them promptly.

A successful cleanup begins with thorough monitoring of the situation. We use a variety of moisture meters to evaluate the extent of damage before extracting, disinfecting surfaces, and drying your home.

Throughout the drying process, we can use penetrating and non-penetrating moisture sensors and meters to determine the progress from our restoration services. Infrared imaging allows technicians to see behind structures to determine if subfloors, studs, or fiberglass insulation require further drying.

Every surface in your home has an ideal humidity level to maintain its integrity, from hardwood flooring to drywall or your furniture. Our team strives to ensure your items that can be safely restored are handled with the utmost care. Possessions that require replacement are not removed without documentation and the informed consent of homeowners and insurance adjusters.

Your home could potentially need general contracting services for restoration services, which we can walk you through once you decide. SERVPRO of Point Loma is licensed to handle both restoration and rebuilding this type of work.

A Quick Response is key to water removal

12/19/2021 (Permalink)

Water damage to your home will always be a major event and something most people are not prepared for. A delay of just a few hours can greatly increase the severity of water damage in an affected area. Your first move is to contact a water remediation company in San Diego that you can trust.

SERVPRO of Point Loma is here to help as your restoration company to remediate water damage for homes or businesses. We provide cleaning and restoration for residential and commercial locations. as well as content restoration, fire damage restoration, mold remediation, and carpet cleaning. According to industry standards, water damage can be categorized into three distinct levels.

Category 1 Water – That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.

Category 2 Water – That which begins with some degree of contamination and could cause health effects if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.

Category 3 Water – That which is highly contaminated and could cause serious health effects if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage.

Water damage is one of the most common and costly disasters affecting U.S. homeowners yearly, accounting for billions of dollars in losses. Make sure that you've located the water damage company in San Diego that you intend to reach out to if an event like this occurs in your home.

You can protect yourself and your home by preparing for the worst. Homeowners insurance and flood policies cover a vast range of potential heavy rain, water extraction, fire and smoke damage, mold removal, and emergency services. Water that comes from the top down, such as rainfall, is covered by a standard homeowners insurance policy, while water that comes from the bottom up, such as an overflowing river, is covered by a separate flood insurance policy. SERVPRO of Point Loma also specializes in flood damage repair for San Diego.

By the same token, properly maintaining a home is one of the best ways to prevent water damage. A homeowner can prevent water seepage by painting water-sealant around the basement, and avert a sewer backup by installing and maintaining a backwater valve which allows sewage to go out, but not come back in.

Reach out to us here at SERVPRO of Point Loma for your water damage restoration in San Diego, CA.

Eliminating Moisture After Water Damage

8/9/2021 (Permalink)

Moisture and standing water are substantial threats for San Diego homes after water damages

Burst pipes or invading water from roof leaks and damaged fixtures can leave inaccessible areas of the house struggling with water damage. With porous materials like drywall and carpeting quickly absorbing standing and migrating water, costly damage to these structural and cosmetic elements can result.

The Advantages of Controlled Demolition

Trapped water damage in San Diego homes must get removed with careful strategies. Several unique approaches exist depending on the impacted material, ranging from weighted extractors for carpeted floors to more complex drying mats and injecti-dry and tenting systems. Pulling caught moisture from porous materials prevents this flooring or construction material from becoming disfigured or unusable.

How Does Moisture Spread Through Area Homes?

Much of the movement of moisture and water damage in homes after ceiling leaks or flooding can be attributed to natural processes where properties seek to find a balance, wet goes to dry. Reaching an equilibrium of temperature and moisture causes the migration of water through porous materials and open areas of the residence. High porosity materials are conduits to impact multiple spaces in the house simultaneously before thorough drying can resolve the situation. Some of these affected materials include:

• Drywall
• Wood framing
• Ceiling systems
• Carpeting
• Structural openings

Because of how quickly water damages can get out of control in area homes, fast action is preferable when drying and restoration are possible. Many area residents have trusted the reliable response of our SERVPRO of Point Loma team to help. We are available 24/7 at (619) 275-2802.

Electrical Safety to Avoid Fires in Your San Diego Home or Business

8/9/2021 (Permalink)

When working with electricity, safety needs to be your top priority at all times. According to the NFPA, one of the major dangers associated with electrical hazards are fires. Each year, electrical malfunctions account for 35,000 home fires, causing over 1,130 injuries, 500 deaths and $1.4 billion in property damage. To keep electrical components in a state where they are not misused or improperly maintained and cause a fire, it’s best to follow this guide.

Keep an Eye Out For Electrical Red Flags

When it comes to your electrical components, make sure you’re aware of the key warning signs of overloaded electrical systems. This includes (but is not limited to) outlets that are frequently blowing fuses, tripping circuit breakers and lights dimming when other devices are used. Furthermore, if you hear a buzzing sound coming from outlets or switches, or they are warm to the touch, you could have an overloaded electrical system.

Watch for the warning signs of a stressed or worn out electrical system.  These include:

• Cover plates that are unusually warm to the touch may indicate a loose connection. 
• Crackling, sizzling or buzzing noises behind outlets, switches or walls may indicate there’s an unsafe wiring condition called arcing.
• Tripped circuit breakers are yet another indication of an over stressed electrical system. Circuits typically trip because of electrical overloads.  Circuits that trip repeatedly indicate a potential problem that needs attention from a licensed electrician.

Other Signs of Faulty Wiring

As a home ages, so does the wiring system. You can experience issues with worn out outlets, switches, GFCI outlets, and even the circuit breaker panel. Wiring systems in homes that are more than 30-years-old weren’t designed to handle the demands of today’s electricity needs.

If you also find that you are constantly using extension cords to power your appliances or electronics, it might be time to reconsider your electrical outlet needs. This is because extension cords can heat up and catch on fire easily, especially if they’re overloaded.

Lastly, if you find that prongs are not staying secure in your receptacle, it’s definitely time to get your receptacle’s worn contact repaired before a fire breaks loose. This is because loose contacts are known to cause arcing, which can ignite dry wood and dust, leading to fires in no time.

Electrical Fire Restoration Solutions

Electricity is something that even when harnessed and secured, can still lead to home fires due to outside sources such as a power surge, lightning strike or other natural disaster. If an electrical fire breaks out on your property under your watch, it’s best to call SERVPRO Point Loma at (619) 275-2802 to go over your fire restoration options immediately.

Natural Disaster Plans for your SoCal Business

8/9/2021 (Permalink)

Would your business be prepared to face all that Mother Nature can throw at it through floods, hurricanes, tornadoes, wildfires and earthquakes? The most important key to surviving these natural disasters is to be prepared for these situations.

Being prepared for these situations involves creating a natural disaster plan for your business. This blog will lay out some aspects to consider when designing that very important disaster plan.

Where to Start With Your Disaster Plan

There are many things you will need to consider, including your employees, your material assets and equipment, when developing a disaster plan for your business.

Some of those considerations should be:

1. How to protect your employees
2. How to secure your assets
3. How to get business up and running again

Many checklists have been made available through sources like the Red Cross, FEMA and Ready.gov that can offer information that will help you identify areas that need to be included in your natural disaster preparedness plan. These sources will also help you see just how prepared you truly are.

Don’t Neglect Employee Safety

If a disaster should strike without warning, your plan must lay out clear and concise procedures and safety measures for the protection of your employees and visitors. Your evacuation routes and exits from your facility should all be properly and clearly marked, have an area designated that will serve as a shelter space, consider emergency light installation, and ask for volunteers to serve as designated “safety wardens” properly trained and ready to guide and assist with all emergency efforts.

When choosing a place for shelter, ideally this space would be a basement or storm cellar in the event of tornadoes or other high-wind situations. If there is no basement available, select a small interior room on the lowest level of the building, such as a closet or interior hallway.

How to Protect the Assets

In a brick and mortar location, you’ll still need to make careful decisions when it comes to protecting the assets inside the building. You have thousands of dollars tied up in equipment and/or merchandise that will be at risk should a natural disaster strike.

Be sure to have a complete and up-to-date inventory of all equipment and assets. Having photographs prior to a disaster whenever possible is also always helpful if insurance claims need to be made. If your assets are computer data-based and kept on a server, take the steps necessary to ensure that the backup system is making regular backups and that the storage system cannot be damaged, such as a cloud storage option.

If you own the building that you conduct your business in, get with a contractor to uncover areas that could be structurally strengthened. This contractor should be able to suggest possible safety upgrades and advise on any areas that may not make the grade in certain weather situations.

Getting Back to Business

When—and if—a natural disaster does occur, it may be entirely possible that your business will have to be closed for days or months due to the damage incurred. And every day you remain closed is another day of lost profits. It is wise to set up a disaster fund to help cover any additional costs that are not covered by your insurance.

Keep a list of contractors handy who will make themselves available for repairs, and know which cleanup and restoration service will be available to quickly respond to your emergency situation.

You can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

How to Prepare for a Storm

8/6/2021 (Permalink)

Storms can be as unexpected as the damage they cause. Often, with the right preparation, much of the storm damage can be minimized or prevented altogether. Here are some tips to help prevent the damages storms may cause.

Clean Your Gutters

When it rains, and your gutters are clogged, it could cause the overflow to run down into your home. Often, this water can go undetected and sit. Over time, mold can grow in these areas that remain wet. Having clean and sturdy gutters before the rain comes can minimize the damage a storm may cause.

Landscaping and drainage

Depending on the land your home is built, water runoff can accumulate around your foundation, and flood your homes. Fortunately, there are solutions with the right landscaping. Better pathways can be created for water runoff, guiding the water away from your home. If you have noticed puddles or water accumulation near your home when it rains, contact a professional to help, before a storm comes. That can make the difference in whether your home is damaged or not.

Damaged or Dead Trees 

Storm damage often occurs when a tree or limbs break off and falls onto a home. Snow and rain can weigh down trees, while wind can make them bend. If this happens to trees and limbs that are dead or damaged, there’s a high chance that they will break. Before the storm season comes, be sure to trim your trees, and remove all dead limbs.

3 Steps for Fire Prevention at Your San Diego Business

8/6/2021 (Permalink)

Three Steps For Fire Prevention

The safety of employees, customers, property and inventory are high priorities for any business owner in San Diego, CA. You want to make sure that you do what you can to maintain a building that is free from danger. Here are three steps for fire prevention you need to take to protect against one of the most common hazards that your business could face.

1. Invest in Proper Equipment
In order to reduce the risk of injury and extensive fire damage, make sure that you have the correct equipment on hand. You should have at least one fire extinguisher on each floor. Keep a stocked first aid kit in case of any minor injuries as well. To help your employees in case of a larger fire, put together an emergency kit including:

• Masks to fight smoke inhalation
• Bottles of water
• A flashlight
• Spare batteries
  
  

2. Know the Risks
Complete an assessment of your entire building to determine what additional fire prevention steps need to be taken. Look for potential hazards, such as areas with lots of paper or other items that would quickly fuel a blaze. Make sure that you have clear pathways to all exits. If your municipality offers it, request a visit from a fire marshal to help identify further sources of danger.

3. Make a Plan
Make sure that your employees know exactly what to do in case a business fire breaks out. Create a plan that includes escape plans, emergency contact numbers and the location of all safety equipment. Go through the plan at least annually with employees. If you have a large staff, perform fire drills regularly to ensure everyone knows what to do.
Proper fire prevention steps are the key to keeping your business safe. Even if the unthinkable does happen, having knowledgeable and well-trained employees will help prevent injuries or severe destruction. Be sure to get a professional fire damage assessment afterward to ensure your building gets the rehab it needs to return to normal operations.

Important Candle Safety Tips

8/6/2021 (Permalink)

Candles Safety Tips

Candles are a popular choice in San Diego, CA for lighting, décor, ceremonial uses, and even fragrance. While they can be beautiful, candles can also be dangerous. According to the National Fire Protection Association, an average of 21 candle fires are reported each day. It only takes a matter of minutes for a candle fire to spread to other parts of your home. These tips can help you use candles safely.

1. Pay Attention to Placement
Be sure to put candles in a sturdy holder or container that won’t be easily knocked over. Place the holder on a flat, sturdy surface. Choose a location that is safely away from children and pets and is at least 12 inches away from anything flammable, such as books, decorations, curtains, furniture, paper, or clothing. Avoid candles if anyone in your home uses an oxygen tank.

2. Don’t Walk Away
Never leave a burning candle unattended, especially if there are other people in the house. Keep an eye on the wax level and be sure to put the candle out before it gets too low. If the flame gets too close to the bottom of the container or side of the holder, the holder could become extremely hot or even explode, sparking a candle fire.

3. Consider Alternatives
Today, there are many options available that mimic a candle’s soft, flickering glow. Battery-operated flameless candles come in a variety of shapes, sizes, and colors. Because they don’t emit heat, these candle alternatives can be safely used just about anywhere. If scent is your primary motivation for using candles, consider using a fragrance diffuser with scented essential oils, or a plug-in air freshener. If you keep candles on hand for power outages, swap them for battery-powered flashlights. Keep fresh batteries with the flashlights to be sure you’re prepared.
A flickering candle may look lovely or smell amazing, but no candle is worth the potential injuries, smoke cleanup, and structural repairs that can accompany a candle fire.

How Does SERVPRO Protect Structural Elements After Water Damage in SoCal Homes?

8/5/2021 (Permalink)

There are specific methods for removing water and protecting subflooring in San Diego properties

Mitigation is a vital service our SERVPRO team provides to protect a home, its contents, and building materials. Beginning with water removal, these initial actions can make restoration shorter and less costly.

Water Removal Services and Mitigation

Removing standing water is one of the initial actions to overcome water damage in Point Loma homes. Beyond tile and other non-porous elements, saturation can overwhelm common building materials like engineered wood floors and carpets to impact the subflooring underneath. We have many mitigation solutions for standing water, including wet vacuums and submersible pumps.

Protecting Types of Subflooring Materials

• OSB Board/Plywood – This thin wood and floor supports are a common combination of multiple types of flooring in homes. When these become heavily damaged by water, drying mats are a last resort before controlled demolition.
• Concrete – Concrete is relatively non-porous, making it easier to clean and dry. Without absorbing moisture, our technicians are likely to encounter a greater volume of standing water. The crucial aspect of drying concrete is not too fast, slowly draw out moisture.
• Hardwood – It is not uncommon in older homes for carpeting or tile to be installed over original hardwood. When this is the subflooring for the surface layer, fast extraction is needed to prevent these planks from absorbing moisture.

When water damage threatens your home, our SERVPRO of Point Loma is ready 24/7 to help. Call us at 619-275-2802.

How SERVPRO of Point Loma Handles Commercial Losses

8/5/2021 (Permalink)

When it comes to commercial restoration, San Diego property managers want to leave nothing to chance. That's why they rely on professionals like SERVPRO of Point Loma.

What sets us apart from other restoration companies is our skilled technicians and the advanced equipment we use to take care of any-scale disaster. This use of professional equipment allows us to restore your San Diego commercial property or retail business back to its preloss condition quickly, reliably, and more effectively.

Here are some of the unique tools we have to restore your property:

• An infrared camera may be used to identify hidden water locations for the thorough removal of moisture that is hidden from the naked eye.
• Sensitive moisture meters/detectors, hygrometers, and other meters measure the extent of moisture saturation.
• Submersible and gas-powered pumps for continuous pumping of high-level water from events like floods. 
• Truck-mounted and portable extraction units perform efficient water removal.
• High-speed air movers cause moisture to evaporate at a faster pace.
• Industrial grade dehumidifiers pull the water vapor from the air.
• Trailer mounted generators and desiccants (Large Commercial Air Dryer) provide power and large scale drying capabilities.
• Air Scrubbers that are able to filter the air of contaminants and fumes.
• The use of Thermal Foggers and environmentally-safe Deodorization Agents to leave a pleasant scent upon use.

You can count on SERVPRO of Point Loma to take care of any size loss you may have, so you can put your commercial business back in order and get you back to doing what you do best--serving your customers!

Give us a call at 619-275-2802.

Why Choose SERVPRO of Point Loma for Restoration Work

8/5/2021 (Permalink)

Over 50 Years of Excellence

Since 1967 SERVPRO corporate has been a leader in the restoration industry. With over 1,800 franchises nationwide, SERVPRO has created a system that allows for personal touch while giving access to resources on a much larger scale. As a part of that system, we at SERVPRO of Point Loma believe that part of the importance is in the name itself, to “serve” and to be a “pro”, as in a professional. Here are some values we believe it takes to provide service and professionalism.

Nothing matters more to us than the people we serve. With every job from our initial call to the last interaction, our customers will know that their wellbeing and peace of mind matter to us. We consider ourselves a company of helpful problem solvers, that value people first, and happen to be excellent with the work of restoration. Much of our heart for people can be seen in our community involvement, and programs we have developed to help our local community outside of our work with restoration. If you are looking for a company that will treat you with professionalism as well as compassion, you have come to the right place.

Restoring hope

With the occurrence of disasters, we see many people come home and walk into something terrible: like severe water damage. Ceilings caved in, a house filled with water. They think, "How am I ever going to fix this?" and our response carries in it's simplicity carries, a seed of hope:

“There is a way to fix that, we do it every day” 

At our core we are problem solvers. Our team of technicians are excellent at what they do. Most importantly? We want to help our customers find hope in a seemingly hopeless situation. That is what we do "every day".

Excellent workmanship

Over the years some of the most consistent feedback has been about our level of workmanship.

For us, an apartment that has been affected by fire damage isn't just about walls and a roof, it's about the memories and experiences those things carried.

Our passion to give our best on every job is driven by our heart for restoring your most valuable assets, your home, and your heart. We know that excellent workmanship should come with excellent care in these situations, and it is our pleasure to deliver both 

If you are looking for restoration done on excellence, by a crew who will care about what it means to you, then you have found the right place!

Contact our SERVPRO of Point Loma Team by calling 619-275-2802

5 Reasons to Hire a Janitorial Cleaning Company

7/31/2021 (Permalink)

Subcontracting an office janitorial company for your commercial cleaning needs is beneficial for your business and employees. Not only is cleaning valuable for the money aspect, it also plays a major role in increasing sales and energy within an office space. There are three areas to anticipate a great growth upon hiring a commercial janitorial service and that is in your productivity, profitability and popularity. Below are 5 benefits of hiring a professional janitorial company.

5 Benefits of Professional Janitorial Services

1. Healtheir Environment

Work environments like offices can quickly become unsanitary if left alone. Germs spread, causing employees to call in sick and lose valuable production time. Professional cleaners will sanitize your office, keeping bacteria at bay and employees healthy.

2. Productive Employees

Research has found that employees are more productive in cleaner environments. Not only do workers feel valued, but they also find it easier to keep their personal spaces and work areas more organized. When a janitorial service handles cleaning duties, employees don’t need to take time out of their work schedules to clean.

3. Appearance

When clients visit offices for meetings, a clean and organized area makes an excellent first impression. New or potential employees will also feel comfortable and excited to be a part of a clean office.

4. Professional Cleaners Have the Equipment & Cleaners

To be effective, janitorial services for large offices require industrial-strength cleaning equipment such as vacuums and carpet cleaners. Professional cleaners have these tools, including environmentally friendly cleaning products, so you won’t need to invest in your own.

5. Thorough Results

If you delegate cleaning duties to your employees, they might rush and clean the bare minimum. Professional cleaners are trained and skilled at reaching nooks and crannies others might miss. The result is a clean and sanitary office in which you can get your best work done.

Call SERVPRO of Point Loma for professional office cleaning in San Diego, CA. We will make sure that all areas of your facility are cleaned to reduce the spread of germs at 619-275-2802 for a free quote.

5 Things to do After Storm Damage

7/31/2021 (Permalink)

Five Things to Do After Storm Damage

You can mitigate some of the damage caused by a storm by following this checklist:

1. Check your home for damage. 

While not all storm damage will be apparent immediately after the storm has passed, checking your home's condition will give you a clearer picture of the extent of the damage left by the storm.

SERVPRO of Point Loma's experts provide a word of caution to take all the necessary safety precautions when checking your home since unexpected damage may cause injuries. Watch out for loose or exposed ceiling tiles or floorboards, broken electrical lines, and slippery floors. Fortunately, some safety tips can help:

• Avoid standing water
• Avoid checking for storm damage in the dark.
• Watch out for exposed nails, window damage, collapsed walls and roofing materials, and broken glass
• Switch off the electricity and shut off the main gas line before entering a damaged home

2. Assess the potential damage

During a storm, some areas in a home are more susceptible to damage than others. One site that is often vulnerable is the roof. Common signs of roof damage include:

• Split seams
• Dented, missing, or broken shingles
• Holes in the roof
• Leaks in the ceiling or roof

Other areas that are susceptible to storm damage include doors and windows. Inspect all windows for damaged frames, broken panes, cracks, and holes. Remember to board up any broken windows.

Also, assess your home's exterior, looking for damage such as dents, holes, cracks, and chipping to any brickwork, paint, or siding. The storm could have also damaged outdoor appliances such as air conditioning units.

Taking all the necessary precaution, be sure to remove debris from the gutters and roof, and then check that the downspouts are intact and unobstructed so they can continue diverting water away from your home. Remember to check for mold, which is common after flood damage.

3. Get in touch with your insurance carrier.

Document the damage and loss that has been caused by the storm, taking photos before removing or moving any objects or debris. Remember to document any additional costs incurred due to the loss, such as hotel receipts or other temporary living costs.

Once all this information is together, contact the insurance provider to determine whether your insurance plan covers the damage caused. Likewise, inquire about the steps to take to make a claim.

4. Attend only to the damage you are capable of handling.

In some cases, the storm might not have caused extensive damage, and you may be able to restore what little damage exists with a few repairs before seeking professional repair services. Prompt repairs can go a long way toward limiting the damage. 

If that's the case, you should begin with what you can fix yourself, taking care not to cause additional damage. For example, if wind and water are getting into your home through a broken window, board it up as soon as possible. However, if you're not confident in your repair skills, it's best to get in touch with a company that can offer emergency repair services.

5. Choose the right contractor.

The next step is to hire a professional and trustworthy cleaning and restoration service company to restore your home to its former glory. Choosing a contractor that will promptly attend to your home's restoration, take care of water damage, and immediately mitigate the presence of potential mold is critical. 

It's essential to ensure that your house is once again a habitable, healthy living environment. That will likely require water cleanup (flood cleanup) and mold removal by a specialized commercial cleaning service.

Getting Back to Normal

While storms can wreak catastrophic damages upon a home or commercial building, promptly addressing the storm damage—first, to make emergency patches and then to take care of longer-term restoration—will go a long way in getting your home or business back to normal. 

Why SERVPRO?

SERVPRO is a leading storm damage restoration company that has served San Diego for upwards of 50 years. They can handle all aspects of the restoration process, from water removal to debris cleanup.

For more information about storm damage cleanup and restoration, contact SERVPRO of Point Loma.

4 Fire Damage Restoration Mistakes to Avoid

7/31/2021 (Permalink)

4 Fire Damage Restoration Mistakes Property Owners Can Avoid

Mistake #1: Making repairs and cleaning the property before notifying the insurance company.

The insurance company will need to see the full extent of the damage before fire damage restoration can begin. Don’t remove anything from the property or make any repairs before an insurance adjuster can perform a proper inspection.

Leave things exactly as they are so that everything damaged can be properly accounted for and the insurance company can make an accurate loss assessment.

Mistake #2: Failing to secure the property to prevent additional damage.

Properties are often compromised after fire damage, leaving them exposed and vulnerable to further damage. Avoid this mistake by contacting a fire damage restoration company immediately to secure the property and prevent unnecessary damage in the long run. 

Damaged roofs need to be tarped, while broken windows and doors need to be boarded and secured to protect the property from the elements. Securing the property also protects against unauthorized entry, including thieves or looters.

Mistake #3: Spending too much time on the property before essential repairs and cleaning can be completed.

Active flames are not the only risks of fire damage. There are other dangers a fire can leave behind, such as unseen structural damage and significant health effects.

Roofs and walls can collapse at any time from unseen or worsening damage. These risks not only increase the chance of further damage and expense, but they can pose a threat to anyone who enters the property.

There are also health effects and concerns due to smoke inhalation, soot residue, and other harmful particles that a fire can leave behind. 

The safest thing to do is avoid the property as much as possible until professional fire damage restoration is underway. In addition to major repairs, these companies offer water cleanup, mold removal, soot and smoke damage cleanup, and other services to help return the property to a safe condition.

Mistake #4: Not hiring a professional fire damage restoration company right away.

Proper fire damage restoration requires specialized equipment and training. Immediately hiring a professional fire damage restoration company like SERVPRO can help homeowners avoid all the mistakes discussed here and more. 

The right fire damage restoration team will work with homeowners from start to finish and help them recover from fire damage as quickly as possible. SERVPRO of Point Loma is committed to serving the property owners and residents of San Diego, CA and providing them with the highest quality fire damage restoration services possible.

Differences Between Flood Damage and Other Water Damage

7/31/2021 (Permalink)

3 Differences Between Flood Damage and Other Water Damage

If there is a serious storm in San Diego, CA then you can expect that your commercial building will be affected on some level. Water can come from a variety of sources, and not all of these will cause the same level of trouble. Damage from a flood, for example, differs in the following ways.

1. Contamination Levels
There are three categories of water that you could find yourself dealing with when water damage occurs. Each of these has a different level of contamination. Category 1 is clean; category 2, or gray water, is moderately contaminated; and category 3, or black water, is highly contaminated. Because it picks up debris, sewage and other contaminants from the ground, flood waterfalls under the third category.

2. Cleanup and Repairs
Because of the high level of contamination, it contains, category 3 water needs to be treated differently than the rest. Blackwater should be removed by a professional restoration service that has the necessary equipment and training to handle this type of emergency. Everything that has been affected will need to be thoroughly cleaned and sanitized. Absorbent materials that cannot be cleaned should be replaced.

3. Insurance Coverage
Another important difference between this and other kinds of water damage is insurance coverage. In many cases, your basic insurance does not cover floods. You will need to purchase an additional policy to ensure your business is prepared for this particular situation. If you are in an area where disasters of this nature occur often, you may be required to have additional coverage.
Although it is important to have any kind of water damage addressed as quickly as possible, there are some additional difficulties that can come with a storm. If your business is located in an area where this is likely, you should take precautions to ensure you are prepared for damage involving category 3 water. To keep your building safe, always have restoration of this kind done by a professional.

Why You Should Choose SERVPRO of Point Loma

1/10/2021 (Permalink)

Has your property been damaged by water? While acting fast is critical to prevent further damages, it’s worthwhile to weigh your options before you make the call. When it comes to your water cleanup, you need water restoration experts you can count on on the job, not some amateurs. 

There is no time to waste going around and getting estimates from one water restoration company then the next. The longer you wait, the worse the damages will get, and the more the estimates will likely go up. What you need more than anything is a team with a well-established reputation for excellence, that can quickly and accurately assess the damage, and begin repairs pronto. 

If you own or manage a residential or commercial property in Point Loma, be prepared for the fact that at some point in the not too distant future, there’s a good chance you will encounter some form of water damage. While it’s still not an emergency, please check out the SERVPRO of Point Loma testimonials page to read what our customers are saying. 

Have you encountered water damage and it is an emergency? Reach out to us now and we’ll get someone over to your property for an assessment in an hour or less. 

Request Help Online    Call: (619) 275-2802

How To Pick a Water Damage Restoration Company

1/10/2021 (Permalink)

How to Find the Right Water Restoration Service

Here are five tips for picking a water cleanup and restoration service in San Diego:

#1: Include it in your insurance plan

Sometimes it’s required by local regulars to have water damage coverage in your homeowners or business insurance. However, even if it is not required, it’s always a good idea here in San Diego. You never know when water damage will occur; it’s best to be prepared and protected in advance — and that definitely includes making sure you have the insurance coverage you need, otherwise you may be hit with a hefty bill after an emergency.

#2: Make sure the professional water cleanup team is licensed

Both national and regional governments have accreditation programs set up to help regulate the water restoration industry and give property owners greater confidence in the reliability of the water restoration experts they hire. You can read about SERVPRO of Point Loma license here. Our company also has the following certifications:

• ASD - Applied Structural Drying Technician
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

#3: Understand the costs of restoration beforehand

The costs of water damage repair can vary widely, depending on the type and extent of damages. Be prepared for the fact that urgent work will typically come with a premium price. However, what typically comes with an even greater price is putting off service and allowing the water damage to get worse before you get it dried, cleaned up, and restored. 

#4: Ask for a referral

Customers that are satisfied with the restoration work that has been done will often give positive reviews. After reading through our testimonials, reach out to us if you would like to speak with a past customer regarding things such as the speed and quality of the restoration. 

#5: Make sure the restoration company offers 24/7 service

Water damage doesn’t wait for normal business hours to strike, and it’s usually important to act immediately to address the potential damages. That’s why SERVPRO of Point Loma provides Point Loma with 24/7 emergency response to any part of San Diego. We have a warehouse and office in Point Loma and are able to respond rapidly to anywhere in San Diego. 

We have decades of experience working with insurance companies, helping make the difficult cleanup and restoration process as smooth and painless as possible for our customers. We respond to a lot of water and fire damage situations, as well as instances of mold damage.

Disaster Planning Isn’t Fun, But It Will Help You Save

When you’re dealing with a sewage leak, flooding, or another type of water damage, contact SERVPRO of Point Loma for 24-hour emergency service. We are:

• Faster to Any Size Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated

Call us today at (619) 275-2802 to get started or to ask us any questions to prepare you for what more to expect from water damage. 

How to Dry Documents After a Flood

1/10/2021 (Permalink)

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in the San Diego area handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

Top Causes of Home Fires

1/10/2021 (Permalink)

Home fires are one of the scariest things that a family can experience. Being inherently something that people believe will never happen to them, home fires almost always catch the homeowner off-guard. Plus, families seldom have an emergency plan in place to deal with a home fire since they believe it is extremely rare. However, the National Fire Protection Association estimates that there is reportedly a new home fire every minute and a half in the United States.

While most people assume that home fires are something that rarely occurs, the statistics paint a different picture. As such, it is important to have a prevention plan to avoid putting yourself and your family in a risky situation. One of the most effective ways to prevent a home fire is to recognize the common causes. In doing so, you are able to be on the lookout and thus avoid unnecessary dangers. The following are some of the most common causes of home fires today:

1. Electrical equipment, such as a toaster oven, can catch fire from overuse, frayed cords, or age
2. Smoking
3. Candles
4. Cooking equipment can often lead to overheating and thus a fire if the cook is not paying attention or leaves the room
5. Faulty wiring is an electrical hazard that can cause a fire
6. Flammable liquids
7. Dirty barbeques
8. Lightning
9. Curious children
10. Circuit breakers

Making sure that the above hazards are mitigated is imperative to keeping your home safe and free from fire. In addition, it is important that you regularly check your smoke detectors and replace them when necessary. Homeowners in San Diego often neglect to check on these things until it is too late. Be proactive and keep your home and your loved ones safe from a home fire. If you have experienced fire damage, we are here to help. Contact our fire damage repair team today to learn more!

Tips For Preventing Candle Fires

1/10/2021 (Permalink)

Many homeowners light candles to freshen up a room or to have lighting during a power outage. However, candles still have the potential to create a fire that spreads throughout the building. Avoid a candle fire at all costs, and follow these helpful tips to stay safe.

1. Do Not Leave Candles Unattended

If you are leaving a room with a candle in it, first extinguish the flame. After all, you can always relight a candle if you desire.

2. Keep the Area Around Candles Clean

The shelf or stand where you place the candle should not have anything flammable on it. Additionally, you should avoid placing a candle on a nightstand near your bed. The bedding may catch fire if you are not careful.

3. Toss It Once It Is Less Than Two Inches Tall

You do not want to risk a candle fire by allowing the flame to get too close to the base of the candle. It is better to simply throw away a candle once it is less than two inches high. They are relatively inexpensive to replace.

4. Keep Candles Away From Pets and Children

Candles should be placed high enough that kids and animals cannot get them. It is dangerous for children to play with anything lit. If the candle is left on a coffee table, then a dog’s tail may accidentally hit it and cause it to fall onto the floor.

5. Do Not Put Out a Candle With Water

It is preferable to put out a flame by blowing on it rather than pouring water. The reason is that water can cause the wax to spill all over the place. The hot wax may still catch fire, causing flames to spread throughout a home in San Diego. Candles are meant to be enjoyed, so always follow the manufacturer’s safety instructions to avoid a nasty candle fire and the impending smoke cleanup.

Keep Your Home or Business Dry

1/7/2021 (Permalink)

Flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:

1. Slope soil away from your home's foundation. Don’t forget to fill and slop soil under decks and porches.
   
   2. Water from your roof, downspouts, and eavestroughs can find its way to your home if they are clogged, leak, or don't carry water far enough from your home. Clean out eavestroughs and downspouts in the fall and spring. You can also use downspout extensions to carry water far enough away from your foundation as an effective flood control.
   
   3. Set up a downspout to empty into a rain barrel. Using rain barrels for rain water storage reduces the cost of watering shrubs, flowers, and vegetables.
   
   4. Plug holes or cracks in your eavestroughs, downspouts, downspout extensions and seal these with silicon caulk. Even a trickling leak can let plenty of water into your basement to become a mold problem.
   
   5. Look for holes or cracks in your foundation and completely fill these with vinyl concrete patching.

Choose SERVPRO of Point Loma for your Crime Scene, Trauma, and Biohazard Removal and Cleaning Services

1/6/2021 (Permalink)

Contact SERVPRO of Point Loma for Biohazard Cleaning Services Today!

SERVPRO of Point Loma specializes in remediating, sanitizing, and cleaning zones that have been affected with hazardous waste materials. Such cleanup situations include:

Bloodborne pathogens
This cleanup includes body fluids, tissue, and other substances resulting from accident, trauma, crime, or death. As most people are aware, dealing with blood is potentially dangerous work. You should get professional help to properly dispose of and clean up the affected area immediately.

Sewage Backup
Such problems are not just nasty, they are harmful to the health of inhabitants. If you have a sewage backup it is a hazard that only gets with each hour if it is left unattended.

Hoarding Scenes
People who hoard personal belongings are often in need of more than just cleaning assistance. In many cases a counselor comes into play to help these individuals. However, just like in the above-mentioned cases, when it comes to cleaning the hoarding scene SERVPRO of Point Loma is the company that gets the job done right, and at the best price.

SERVPRO of Point Loma ensures that your home or business is clean, sanitary, and safe for all habitants after it has been affected with a hazardous waste material. Unlike our competitors, however, we offer our services at an affordable price. Contact SERVPRO of Point Loma for your hazardous waste cleanup services today!

SERVPRO Can Handle Any Sized Disaster

1/6/2021 (Permalink)

SERVPRO of Point Loma Has the Scalable Workforce and Extensive Equipment Inventory to Respond to Any Size Disaster

When large commercial buildings spread out over one or more business campuses confront a substantial water loss, their owners reach out for professional help. A supply line break or waste backup flooding acres is not a routine cleaning job. Who can handle a massive undertaking on a local level?

Who Can You Rely Upon for Comprehensive Water Removal, Cleaning, and Drying?

Commercial water cleanup has a tight time frame, with little room for false starts. Lining up multiple contractors for a nearly endless variety of challenges is not the answer. Finding a reliable mitigation and remediation company that can handle all aspects of water removal and structural drying is preferable.

How Are Our Services Uniquely Matched to Large Commercial Water Losses?

SERVPRO covers the three main elements of an effective response:

Why Is a Local Presence Essential?

We know our city and region is only as vital as the businesses in the area. Our team members commit to and live in the community, so when asked, we are "all hands on deck" today, and when needed in the future. Our stability as a restoration partner is crucial to the successful resolution of your current crises and helps minimize future challenges.

How Does a Trained and Motivated Workforce Make a Difference?

We deliver a fully-trained and equipped crew to your site fast. The speed of response is key in reaching the desired outcome. Restoration is our mindset. We arrive promptly and avoid secondary damage.

What Is Our Capability to Get the Quantity and Quality of Equipment on the Scene?

We invest in a vast inventory of commercial-grade equipment to support our crews and your interests. Tasks do not wait, because we have the resources needed right here.

We're Ready to Help!

1/5/2021 (Permalink)

SERVPRO of Point Loma is ready to help with your flood and water damage needs!  It is critical to deal with flood or water damage as soon as it occurs. Waiting for even a few hours can cause unnecessary water damage that could be irreversible. When objects become waterlogged and are left to sit, they can develop foul smells, and even become infested with mold. Working with our professional team of flood damage and restoration experts will ensure your property is cleaned and restored quickly. The sooner you call SERVPRO of Point Loma, the sooner we can begin cleaning up after you’ve experienced a flood. 619-275-2802

Types of Water Damage

There are several types of flooding and water damage that we can help with; these include:

• Flood damage from storms or weather
• Flood damage from water pipes bursting
• Sewer line backup and flooding into homes or commercial properties
• Appliance leaks and malfunctions
• Flood or water damage from firefighting efforts
• Toilet leaks, bathtubs, and more

We specialize in cleaning up after water and flood damage in order to help you restore your property quickly and safely.

Our Clean-up Process

When you call our flood damage and restoration team in Point Loma, we’ll send a highly trained restoration technician to your home or commercial property to assess the damage and provide a plan for clean up and restoration. Our technicians are trained on how to effectively remove the water and begin the drying and dehumidifying process. We use state-of-the-art equipment that enable us to quickly and systematically clear your home or office of unwanted and potentially dangerous water. As part of the restoration process, we work to save as much of the original materials and surfaces as possible. Sometimes, though, it is essential to remove severely damaged surfaces, such as drywall, and flooring to reduce the risk of mold and odor developing.  We’ll then clean and sanitize your property and begin restoring your home or office space so that you can’t even tell there was a flood.

Contact Us Today

If you have experienced flood or water damage at your home or business, contact us immediately to begin the cleaning and restoration process. We’ll send a technician out to your property right away to assess the damage. Inspections are FREE! Don’t wait to call 619-275-2802.

Hotel Fire Prevention Tips

1/5/2021 (Permalink)

If you run a hotel business, you will want to do everything you can to protect it from disasters such as water damage and fire damage. Being prepared for any kind of disaster is always a good idea. Today, we’re sharing some tips that can help you prevent fire damages as well as some helpful tips in the event a fire ever does happen:

• Take steps to ensure that the address numbers for your buildings or suites are highly visible, enabling emergency responders to easily find your location quickly in the event of a fire or other emergency. Numbers should contrast with the background used, such as black on white, while the numerals should be no less than six inches in height.
• All fire extinguishers should be no more than 75 feet from all work areas for easy access, and they should be mounted in a highly visible spot. Make sure your extinguishers are inspected and serviced at least once a year by a licensed fire extinguisher company.
• Exits need to be clearly marked with EXIT signage that is illuminated at all times with a battery backup for power outages. Emergency lighting should be kept in working order, and the exit areas and spaces around the building outside kept clear of debris and plant material, reducing the fire risk outdoors as well.
• In order to prevent a fire from ever starting, all stored materials need to be stacked at least two feet below the ceiling in an orderly manner. For buildings with an automatic sprinkler system, 18 inches of clearance is required, allowing smoke to collect up high, which gives people adequate time to exit and the sprinklers a clear area for their spray pattern. Entries, hallways, and storage spaces should be kept clear of clutter or obstructions to allow quick exit and access for fire personnel. These instructions have been put in place by your area fire marshal, and if not followed, can result in fines.
• Electrical outlets should have no more than one item per outlet plugged into them, which may include a power strip with a circuit breaker. All electrical cords should be kept in good repair and replaced when needed.
• Trash receptacles need to be kept at least five feet away from combustible roofs, windows, and entryways and not stored in the path of exits.
• Have your sprinkler system tested and serviced every 12 months or less by a licensed fire sprinkler company. This practice should also be used for your fire alarm system.
• If your hotel has a restaurant kitchen onsite, make sure your stove hood has been cleaned at least once every year to prevent excessive grease buildup. Ceiling exhaust fans and bathroom heater/light/fan combinations can also be a risk due to a buildup of dust and grease, resulting in increased operating temperatures.
• Make sure your local fire department has your valid contact information on file for your business.

The SERVPRO of Point Loma team is experienced in cleanup projects after fires both large and small. We are also mold remediation specialists, and here to help in the event of water damages, fire damages, and storm damages.

What To Do if you Find a Biohazard on your Commercial Property

1/5/2021 (Permalink)

Biohazards, or biological and chemical contaminants, can pose serious dangers to your health and well-being. Not only do they create unhealthy and dangerous environments, but they put people at risk, which is why it’s integral to deal with biohazards properly in the event that you find one on your commercial property. Biohazards include, but are not limited to, the following.

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

As you can see, many of these scenarios are glaringly hazardous to general health and safety, and you must be sure to call professionals to deal with the biohazard right away instead of attempting to manage it on your own. The sensitive nature of biohazards means that reverting to do-it-yourself cleanup may pose dire consequences, so it’s best to contact experts like SERVPRO of Point Loma instead.  

Common biohazard scenarios include sewage backups, bloodborne pathogens, and illegal drug manufacturing labs/meth labs, which all pose emergencies that require immediate responses. Give SERVPRO of Point Loma a call at (619) 275-2802 and we’ll send trained technicians to safely dispose of the biohazard as quickly as possible. 

We’re available 24/7, 7 days a week, and even on holidays to respond to biohazard emergencies that put you at risk. Don’t hesitate to reach out. We’re here to help.

Fire Damage Responsibilities

1/5/2021 (Permalink)

A fire can be devastating and affect the lives of both tenants and owners. Understanding the responsibilities of both can make the recovery process after a fire significantly smoother. Find out what the tenant and owner responsibilities are after a fire and how the experts at SERVPRO of Point Loma can have your property looking like new.

Rental Properties: Who is Responsible for Fire Damage?

According to the National Fire Protection Association, non-wildfire structural fires cost Americans over $11 billion in 2019. Living through a fire is stressful, especially when it comes to dealing with the aftermath. From cleaning to recovering your lost goods, the entire process is full of heartbreak.

The effects of fire damage are even worse in tenant/landlord relationships. Determining who is at-fault and untangling the legal mess can lead to litigation and sleepless nights. 

Preparation is the best way to avoid much of the stress of dealing with fire damage. Landlords and tenants should understand their responsibilities before signing a lease. They should also know their roles in the fire restoration process. 

Who is responsible for coordinating cleanup? What insurance policies are needed? 

Answering questions like these makes navigating the process much smoother.

Landlord Responsibilities

The property owner is responsible for providing a safe living space for the tenant, which means addressing potential fire hazards. Items like bad wiring, unsafe appliances, and construction that does not meet building code can pose a fire risk. 

After a fire, the landlord will need to work with their insurance company to restore the building. In most cases, the property owner has to pay for structural repairs, as well as replace building fixtures like cabinets and plumbing.

In most cases, the landlord is not responsible for replacing the tenant’s property, only items that come with the rental.

Tenant Responsibilities

The tenant is liable for their personal property, such as furniture, clothing, and electronics. Many property owners require that tenants have renter's insurance for precisely this reason.  These policies cover their personal belongings in the event of natural disasters, theft, and other incidents. 

Even more important, renter’s insurance can pay for fire damage should the tenant be at fault. If the tenant was cooking unsafely or simply knocked over a candle, they could be held responsible for repaying the damages. 

Who Caused the Fire?

Insurance companies want to avoid paying out large amounts, so they will want to know who started the fire. 

If the tenant can show that the fire was due to poor maintenance on the landlord's part, the landlord may be liable for the renter's property. Similarly, if it's clear that the fire was the tenant's fault, the landlord may seek damages and compensation from the tenant.

In both cases, every party must be adequately insured, but this is especially important for landlords. 

Property owners must have insurance that covers the damage to the building and fixtures. More importantly, they need to let their insurer know that someone is renting the property. Without a landlord policy, the owner would not receive compensation for lost rent payments and could be underinsured. 

The Recovery Process

After the fire, the owner and renter need to document everything. If possible, walk through the property and take photos and videos. 

Both parties should notify their insurance companies as soon as possible after the fire. The insurers will investigate the cause of the fire and determine the financial cost. To do this, the insurance company will send an adjuster to review the fire damage.

Even if the fire was small, it helps to call the fire department for an objective view. They can inspect the cause and demonstrate how the fire spread.

Unless there's clear evidence that the tenant caused the fire, it falls on the landlord to work with a building restoration service or fire restoration companies. 

Fire restoration service is about more than just repairing fire and smoke damage — it's also about water removal and water cleanup. In many cases, the water used to extinguish the fire will flood the property. If this water is allowed to seep into the floors and walls, it may result in mold growth and unsafe living conditions.

Typically, it's in the landlord's best interest to work with a commercial cleaning service that offers comprehensive fire restoration and addresses secondary damage as well, such as mold removal, flood cleanup, and even an air duct cleaning service.

What To Do If You See Water Under Your Appliances

1/5/2021 (Permalink)

Have you ever come home to water pooling on your floor under your sink or by your refrigerator? You may have panicked. Immediate steps to take after a water leak aren’t really common knowledge, so it’s important to educate yourself beforehand so you know what to do if an appliance leaks on you! 

1. After you’ve discovered a water leak, shut off the water to that appliance.

Depending on when you’ve caught the leak, you may be able to avoid the most costly damage. However, it’s always better to be safe than sorry. After identifying a leak, shut off water flow to that appliance so that you can find its source.

2. Unplug nearby electronics.

Any electronics near the leak should also be unplugged and shut off. If the water from the leak appears excessive, turn off the circuit breaker to your home. Give your local electrician a call as well as the restoration professionals to assess the damage and how to proceed. Your safety is paramount.

3. Note where the water appears to be coming from.

Appliance water leaks often can be categorized into three common problems: a drain line leak, a supply line leak, or a burst pipe. A drain line leak stems from a leaky drain that isn’t properly working. This may be fast or slow and can result in bacteria in the line. On the other hand, a supply line leak stems from leaks in your water supply piping that brings water to your appliance.

4. Take pictures for insurance claims. 

Especially if extensive damage has occurred, take pictures of the leak and the subsequent water damage to file an insurance claim with. It’s important that you do this before cleaning up any of the mess so that you have accurate documentation of the leak.

5. Call the professionals. 

While there are ways you can attempt to identify the leak type and resolve it yourself, it’s always a smart investment to call the local plumbing professionals to assess the leak and fix it. If there is damage that needs to be cleaned up, you’ll probably need to contact your local restoration company, too.

If you’re dealing with the aftermath of an appliance water leak in your home, give SERVPRO of Point Loma a call at (619) 275-2802. We’re available 24/7 and have seasoned technicians trained and equipped to handle water damage, fire damage, storm damage, mold, and other disasters.

What To Do While You Wait for SERVPRO

1/5/2021 (Permalink)

Things to Do While Waiting for a Cleanup Crew

A fire in your home, even if it is a small fire, can create a lot of problems that you need to deal with. While the majority of the cleanup is often contracted to a clearing and restoration service, you can do some things while waiting for the restoration company to start your cleanup. 

Limit Traffic in the Home

Once the fire department releases the home to you, keep the number of people walking through the house to a minimum. Things like soot and other debris can quickly grind into carpets and upholstered items, and it will be much harder for the restoration company to remove from the fabric.

If you do need to move around in the house, lay down some plastic runners in the traffic areas, and try to keep everyone out that does not need to be in the building. People often want to see the aftermath of the fire, but if they don't need to be in the house, they just add to the potential problems and could be a safety concern. 

Cover Your Furnishings

If the furnishings in your home are still relatively clean after the fire, put some plastic over them to keep dirt, soot, and ash off the upholstery. The upholstery may smell like smoke or other odors from the fire, but if the fabric is still clean, dealing with furnishing restoration is much easier. 

Clean Out the Fridge and Freezer

The electricity to your home is often shut off during fire suppression efforts, and if you can’t move back into the home for a while, take the time to clean out the refrigerator and the freezer so that the food does not spoil and ruin the appliances. Once all the food is out, prop the door open on both the fridge and the freezer to keep them from getting musty or growing mold inside.

Unplug Appliances and Electronics

If appliances or electronics are in the house that may turn on when the power comes on, unplug them from the outlets. If the items do not appear to have damage on them, they could have water damage inside or a short that you can’t see.

Something as simple as a wire with the insulation melted off could create a spark and start another fire when the power comes on. Unplugging the attached electronic or appliance is the safest way to isolate it and make sure everything is in working order.

Retrieve Your Important Documents

If you have documents in your home that are important like birth certificates, death certificates, your marriage license, or important insurance documents, retrieve them from the home as soon as possible. The longer these documents stay in the home, the more likely they are to sustain damage, and some of the documents will be hard to replace. 

Locate the documents and put them in something secure to protect them. Move them to a safe deposit box, or invest in a lockbox to keep with you until you are able to return to your house. If you decide to keep the documents with you, make sure the lockbox is fire-, water-, and tamper-proof so that you don't risk losing these documents again. 

At SERVPRO of Point Loma, we specialize in cleaning up after a fire in your house. We have the experience, tools, and manpower to help you pick up the pieces after a fire of any size. Give us a call and we will assess the damage to your home, let you know what it will take to clean it up, and get started right away so we can get you back in your house.

How To Prepare For Colder Weather

1/5/2021 (Permalink)

Getting your home ready for the colder temperatures and stormy weather conditions of fall is smart, whether you are a homeowner, a business owner, or both. Weather may be unpredictable during the fall here in Texas, but you won’t have to worry about it if you prepare now. Here at SERVPRO of Point Loma, we have some preparation projects for you to consider:

• Remove dead leaves and debris from your gutters and drainpipes. This will prevent clogging during wetter weather. Drain all outdoor faucets ahead of freezing weather now, as well. 
• While late summer is not the time to heavily prune trees and bushes, it is a good time to remove any branches that are dead or look like they could prove dangerous during a fall storm. If you have a tree that you think may be dead or dying, contact an arborist to come and take a look at it. If it is actually dead and near your house, you will want to have it removed before anything happens during a fall storm. 
• Examine all your windows and doors for cracks. If you find any, have them sealed now so that you can stay warm and save energy this fall and winter. You’ll be saving both time and money here!
• A roof inspection ahead of colder weather will tell you if your roofing needs any attention before fall storms. Loose shingles can be replaced more easily when it’s warm and dry outside. If you have siding on your home, look it over well for any loose sections; fall storms bring wind that can create problems here. 
• Make sure your entrance walkways are in good shape with no buckling or crumbling. When the surrounding ground is wet it can compromise cement, causing it to crack and split, and that’s an accident just waiting to happen.

What To Do With a Broken Pipe

1/5/2021 (Permalink)

A broken pipe can cause extensive damage within a matter of minutes. Bursting pipes can swiftly flood a commercial property in San Diego. This damage may be significant even if someone is on site when a pipe breaks. Severe flooding can take place if a pipe break occurs while a building is unoccupied. A property owner, manager or any occupant who discovers a broken pipe can take three steps to minimize damage.

1. Contact a Plumber

Plumbers have the tools and expertise necessary to fix broken pipe. It may take some time for a plumber to arrive. In the meantime, there are several measures that can limit the extent of damage caused by a pipe break.

2. Shut Off the Water Supply

Bursting pipes tend to be supply lines. It is possible to slow and eventually stop the flow of water by turning off the main water valve. This valve is typically located on the water pipe where piping enters the structure. A valve is often located near the water meter. Building owners and managers are likely to be aware of this location. It is a good idea to inform occupants who may be in the building at other times about the location of this valve. Relieve remaining pressure in pipes by turning on a faucet.

3. Try To Limit Damage

Collecting water in containers can limit the extent of damage to building materials. Try to use garbage bins or other containers with wheels that will be easier to move than heavy containers which require lifting. It is also a good idea to start removing water with any equipment available on site, such as towels, mops or a wet vac.

After bursting pipes have been fixed, a property owner or manager should immediately arrange for mitigation and restoration. Contact SERVPRO of Point Loma at (619) 275-2802.

How To Extinguish a Grease Fire

1/5/2021 (Permalink)

One of the most common types of kitchen fires is the grease fire. As oil and grease collect on your stovetop or inside your oven, it presents an increasing risk. When you're heating food or preheating your appliance, the oils get closer and closer to their flashpoint. This is the temperature that it takes for the oil to burst into flame.

What To Do and What To Avoid

One of the most crucial things you need to know about putting out a grease fire in your home is to NEVER put water on that fire. Water doesn’t mix with oil; instead, the water will sink below the oil, and as it evaporates, the moisture sends burning oil throughout your kitchen. Instead of using water, use one of the following techniques:

• Cover the flames with a metal lid. The seal between the dish containing the burning oil and the metal lid must be tight enough to prevent oxygen from reaching the flames.
• Pour baking soda or salt over the fire. Baking soda puts out the flames because it contains carbon dioxide, cutting off the oxygen supply. You'll need a lot of baking soda. Keep a #10 can or one of the big boxes from the laundry aisle. Salt absorbs heat, and you'll only need about one cup to put out the fire.
• You can avoid a lot of trouble and damage when you have a fire extinguisher in your kitchen. It's important to have the right type of extinguisher, however. You could choose a multipurpose extinguisher; just be sure there is a B or K in the label.

There are several things you may have in the kitchen that can make matters worse. For example, do not use flour, baking powder, or sugar. The chemical reaction between these ingredients and the grease will make the fire worse instead of better. Some people suggest draping a damp cloth over the flames. However, if any water from the cloth drips or splashes onto the flames, the fire may explode in your face.

Get Help When You Need It

As soon as you feel that the grease fire is out of your control, call 911, and make sure that members of your household safely leave the home. If your home suffers any damage, contact SERVPRO to handle repairs.

Look out for Water Damage After a Storm!

11/18/2020 (Permalink)

Mother Nature can really do some severe damage to your home but SERVPRO of Point Loma is here to help! We specialize in water remediation. We have specially trained professionals for floods, fire and mold. We strive to make your home look "Like it never even happened."®

Heavy rainfall can wreak havoc inside your home. When rainstorms occur, your home may be inundated with water. Here are some things to look for inside your home:

Water pooling in your basement.

• Wet flooring, including carpet, tile, or wood
• Wet furniture
• A roof leak may show up as water running down your walls

If you discover any water in your home, it’s definitely time to speak to the professionals at SERVPRO of Point Loma. Don’t forget that water damage left unaddressed can easily lead to microbial growth. Call us before your water issue becomes even worse for your home and your health.

We here at SERVPRO of Point Loma offer a 24 hour emergency service response. Any time of day or night, we are here for you. Contact our office today at (619) 275-2802 to discuss your needs. We are here to help!

What To Do While You Wait For SERVPRO

11/18/2020 (Permalink)

A pipe burst overnight. Or maybe a pipe has been leaking for a long time and you just now discovered it. What do you do now? First, you want to call a plumber depending on the severity of the leak. Next, call SERVPRO of Point Loma.

OK, SERVPRO of Point Loma is on the way; everything is going to be fine. But what do you do until we arrive? Here is a list of tips for what to do until help arrives during a water damage:

• Get rid of any excess water with a mop or towel.
• Dry wood furniture to preserve the finish.
• Put aluminum foil between any wet carpet and furniture that you cannot move.
• Last but certainly not least, remove any lose items from rooms with wet flooring.

Is Your Water Damage Clean Water?

11/11/2020 (Permalink)

Water damage, but is that water clean?

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

How to Evacuate Safely During a Wildfire

11/11/2020 (Permalink)

After the disaster, SERVPRO is here to help

During the rapid spread and growth of random wildfires throughout the state of California, it is essential to have an evacuation plan in place. It is already a stressful enough situation and having a game plan can help you maintain a peace of mind and focus on the task at hand. Here are some tips to help you in the unfortunate scenario there is a wildfire. 

1. Ensure You Are Prepared

While not every scenario allows for adequate preparation, it is essential that you have some form of physical preparations. This would include bottled water, calorie dense non-perishable foods, flashlights, and some form of simple shelter from the elements. These preparations should be enough for you and your family for at minimum three days. They should be simple and lightweight. You should be able to throw them into a backpack or two and then a small tent or some other temporary shelter if you are displaced for an extended period of time. Keep your gas tank full on your vehicle as well and only use verified evacuation routes. Trying to use side roads or less traveled roads can be dangerous and could leave you stranded.

2. Communicate with Your Family

This may seem like a simple enough task or something which your mother used to tell you. However, it is paramount that your family and household know what the steps are to safely evacuate and how you can all work together to make this happen. Each person will have a different role. If everyone is aware of the plan you can help to keep everyone calm and you can essentially go into an autopilot mode.

3. Make a Checklist

A simple system to help ensure an effective evacuation plan is a checklist. When you have a list make sure it is short and simple. The goal is to ensure that you are able to evacuate safely and prepared. Ultimately the goal is to protect yourself and your loved ones. In the case that you do not feel fully prepared, but a fire is near you are better off leaving unprepared and unscathed.

4. Turn Off all External Pipes or Power Sources

This would include your water, gas, and electric lines. Generally, this can help prevent further damage to the home or safety hazards for fire fighters. If not done properly a wildfire fire could ignite a gas leak or rupture a line and cause a catastrophic explosion. Exposed electrical wires can also cause further damage to the building.

5. Stay Updated and Informed

The most important tool at your disposal during times like these is information. With the correct information you can avoid peril and hardship by days. Therefore, it is of the utmost importance that you take the warnings of your local authorities and news agencies to heart for your safety and those around you.

Tips to Help with Graffiti Removal

11/11/2020 (Permalink)

SERVPRO can help with your graffiti removal

When your commercial building gets tagged with graffiti, best to hire a certified and experienced company to remove the graffiti for you.

Tips to Successful Graffiti Removal

• Pre-wet the surface when using any alkaline paint remover. Pre-wet the surface surrounding the graffiti. Do not wet the affected section if the cleaning agent is solvent-based or incompatible with water. Incorrect cleaning solutions can damage the building.  It is best to seek a skilled professional to avoid any further surface damage.
• Rinse the cleaning solution used to rid your structural building of graffiti. Start at the bottom and move upward. This will prevent the cleaning agent from running downward and staining a lower contact surface. 
•  When temperatures range from hot to cold, the measure in which paint remover will work is slim. Climate temperature is a leading source of why removing graffiti is difficult in our local region. Southern California has higher air temperatures. so, it requires specialists to remove graffiti. Cleaning and restoration experts have the correct tools, solutions, and training to get the job done.  
• Commercial buildings can pose an issue with graffiti removal because of the variations of materials used in the build. Let it be bedding planes, density, finish, or weathering checked after treatment. There is a large likelihood the paint will still being visible after removal tactics are performed. A professional commercial cleaning and restoration team has the experience and resources to rid you of paint stains without the guesswork. 
• Mortar joints behave differently than masonry units and often need different cleaning materials and methods to remove the graffiti
• After graffiti removal, test the surface to make sure cleaning solutions were removed, preventing damage to the building’s surface. 

Graffiti removal can be a trial-and-error experience for you. Someone knowledgeable in masonry materials, graffiti materials, and cleaning techniques for graffiti removal should do the job to avoid surface deterioration and long hours spent on a project. 

If you need help removing graffiti from your commercial property or your home call SERVPRO of Point Loma at (619)275-2802

SERVPRO is the Best When it Comes to Water Removal

6/24/2020 (Permalink)

Pipe leaks, washer overflows, sewer, back ups, pump failure, toilet problems, and natural floods can wreak water havoc to your home in Point Loma. You may feel like you have lost all control of your home, and it can only get worse if you hire a company that rips and tears your walls, furniture, carpet, and other personal belongings out of its place. This process can leave you clutching your chest in agony as well as a hole in your wallet.

Water removal in San Diego County is not an easy task. Homeowners often try to clean the water problems without consulting the experts, which can cause more damage and problems. There are a lot of components that are involved in water damage restoration. It's not something that a beginner should consider tackling. Hiring a water restoration company is a smart decision because they have all the tools that are needed to take out extra water to prevent further damage. Plus, a thorough cleaning and drying process would require an experienced water damage restoration service.

SERVPRO has high-tech equipment such as the extractor to help remove water from carpets and other flooring material. Air movers enhance evaporation to reduce drying time. Dehumidifiers extract water vapor from the air. After removing all the water, they use deodorizer equipment such as thermal foggers to produce the fog that has tiny particles of deodorant solutions to neutralize any odor caused by the water damage. Afterward, these technicians perform a thorough walk-through with you to make sure that you are delighted with the service.

With SERVPRO of  Point Loma, you can expect reliable and excellent customer services and experts to get the job done. Call (619)275-2802.

Sleepiness Can Be A Safety Hazard in the Workplace

6/24/2020 (Permalink)

I think one thing most of us can relate to one another is being tired. Our lives are busy and sometimes we feel like there are not enough hours in the day to get through our to-do lists. One thing I hope we can all learn to agree on is that being sleepy really is a hazard and sometimes can be quite dangerous in the workplace. Lack of sleep can lead to multiple consequences that may have a huge effect on us, our work, and our coworkers. Sleepiness can lead to:

• Accidents can happen no matter what, this is why they are called “accidents”. However, we put many precautions in place to help prevent accidents from happening. Getting enough sleep is a good way to do your part in preventing an accident.

• Memory Issues can cause many problems for you in the workplace. Being well-rested and at the top of your memory game will be appreciated by your coworkers and your customers. It’s quite normal to forget once in a while but if you are sleep deprived, your memory loss may very well be affecting your work.

• Difficulty with Thinking and Concentration this can also be an annoyance to you and your coworkers when you are all trying to do the best job you can do. When you are well-rested, you are more likely to do a better job.

• Mood Changes can be difficult for you, your coworkers, and can be detrimental to your customers. Being well-rested can limit your mood changes and keep you more consistent.

• Weakened Immunity definitely affects your workplace. When your immune system is weak, you are likely to get sick more often. This may keep you from work which puts more pressure on your coworkers to pick up the slack. 

Having one, let alone several, of these side effects from lack of sleep can be dangerous in the workplace. Please be mindful of taking care of yourself by resting when your body and mind are tired. This not only protects you but could possibly prevent you from inadvertently making a bad decision or causing an accident that could affect someone else.

As always, if disaster strikes, SERVPRO of Point Loma is always here for you. We can be reached 24/7 at (619)275-2802.

The Science Behind Drying

6/13/2020 (Permalink)

Did you know?

There is actually a science behind the process of drying. Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. SERVPRO of Southern Rockland County and SERVPRO of Eastern Rockland County technicians are trained in the science of drying and follow IICRC industry approved standards. This helps lower the chances of any secondary damages like mold growth. 

Here are the steps we will take to ensure your water damage restoration is handled correctly and efficiently.

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up mother nature"?

A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air-is drier.  The only issue is that nature often takes too long and secondary damage such as mold may occur. SERVPRO has special equipment and tools to help dry hard wood floors, and hard to reach spaces inside walls. We use modern moisture monitoring equipment and a proven scientific process called DryBook to help speed the drying of your home or business. DryBook is a proprietary tool that provides real-time documentation and updates on the drying process. It helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process.

SERVPRO of Point Loma has the training, equipment and technology to help make your water damage disaster "Like it never even happened."

How to Deal With Unexpected Storm Damage

6/13/2020 (Permalink)

Dealing with repairs and insurance companies after severe weather hits your property can be difficult. Homeowners can use the following tips to help tackle the storm damage caused by hard rains, flooding, or storm-related issues.

SAFETY FIRST

If you and your family were away from home when the storm hit, do not return until it has been confirmed safe. Contact a storm damage expert like SERVPRO of Point Loma; we’ll help you determine if your home is safe to return to.

INSURANCE

You will need to contact your homeowners’ insurance adjuster as soon as possible. If your neighborhood has sustained widespread damage, find out if any special teams of insurance agents, relief workers, or contractors are coming to the area. Check your policy to find out what actions you need to take or talk to your agent to make sure you are following the proper procedures. Not following these actions correctly could result in a reduced claim. Inspect your property and make a list of all damages; take photographs of all noted damage if at all possible.

RECORDING AND DOCUMENTING

Document your neighbor’s damages, as well; this can prevent the insurance provider from downgrading your claim by saying the damage is from your neglect of maintenance or other unrelated issues by giving them a way to compare. Keep a record of all the communication you have with your insurance provider, and don’t do any unnecessary repair work yourself. Hire a trusted storm damage restoration service provider such as SERVPRO of Point Loma  to handle any repairs.

BE SCAM FREE

Always check the adjuster’s identification. If you are evacuated, ask for money from your claim upfront. If they agree, you will be given a check for an amount that will be deducted from your final settlement. Some providers will automatically offer a partial payment early on during the process. Review it carefully and decline it if you feel uncomfortable with any part of it. Never be afraid to ask questions and to expect an answer that makes sense or seems fair. 

Dealing with a storm's aftermath is stressful, but reacting properly will be an immense help and can prevent problems down the road.

The SERVPRO of Point Loma’s team is ready to help 24/7. Call us for your fire or water damage issues at (619)275-2802, or visit our website: SERVPRO of Point Loma

Stay Fire Safe this Summer San Diego!

6/13/2020 (Permalink)

Summer is finally here! With the summer comes some of our favorite activities, such as outdoor grilling, fireworks and bonfires. No matter where you enjoy your summer activities, safety should always be a high priority. Preventing a fire accident is far easier than investing in fire and water restoration in the aftermath of such an accident. We’ve put together a few tips to make your summer activities not only fun and memorable, but also safe.

1. Always have water or a fire extinguisher on hand. When you are having a campfire, or backyard fire pit, it’s always a good idea to keep a bucket of water or hose nearby. Sometimes sparks and flammable materials can fly out of the fire. Having water nearby means you will be able to respond quickly to keep the fire under control.

2. Fireworks should only be used under adult supervision. Everyone loves sparklers and pinweels, but the reality is, they can be very dangerous in the wrong hands. Keep a close eye on children when fireworks are involved. It only takes a split second for a fun fourth of July to turn into a life altering disaster. Additionally, never try to relight faulty fireworks or sparklers. All fireworks and sparklers should be disposed of in a bucket of water.

3. Maintain your gas or charcoal grill. Over time, grease and other flammable materials can build up on your grill. To help prevent a possible grease fire, always maintain your grills and keep them clean.

4. Survey your surroundings prior to lighting a fire or grill. Make sure there is nothing flammable directly adjacent to the fire. This includes deck railings, branches, dry grass or wood. You should also NEVER start a grill indoors or directly under your home’s eaves or soffits. Additionally, when starting a camp fire, take care to clear the area around where you will be starting the fire and make certain there are no dry materials that could catch fire from a nearby spark. Check your local municipalities to ensure that a campfire ban in not in effect in your area.  

5. Always completely extinguish a fire or grill. When you are finished with your fire or using your grill, always make certain that it is completely out. Grills and fires can quickly become a serious disaster when left unsupervised.

Fires, grilling and fireworks are all a part a fun summertime experience, but remember to be smart and safe so that everyone can have an enjoyable experience. SERVPRO of Point Loma wishes everyone a safe and happy summer having fun and making memories. If you follow these tips, you may never need to call us for fire restoration, but do remember, we are always here when you need us. (619)275-2802

The Importance of Insuring Your Business

6/13/2020 (Permalink)

The Importance of Insuring Your Business

As a business owner in San Diego, you know the importance of keeping your establishment safe. Each year, water damage ranks as one of the top claim types for businesses of all sizes. Part of making sure your property, business, and people are safeguarded in the event of a disaster is having appropriate business insurance. Check with your agent if you have questions about your coverage.

1. Reduce Your Risk
Damage can originate from several water sources, such as broken pipes, sewer backups, severe storms, and more. Though you can't stop natural disasters, you can take steps to manage the severity in some instances. Routinely inspect your property and perform maintenance as required. Take measures to protect your assets by insulating exposed pipes, maintaining building temperatures of 55 degrees, and sealing cracks in your building’s exterior and foundation. Be sure to keep gutters, downspouts, and drainage areas clear of debris to prevent backups. Emergencies don't adhere to schedules, so make sure you're taking the time now to reduce your risk later.
2. Plan for Recovery
In the event of a disaster, it's important to have a plan to handle the situation safely. Every business is somewhat prone to water damage, whether it's from broken pipes or inclement weather. Contact your insurance provider to be sure you have the appropriate level of endorsements (also called riders) on your policy to cover the costs associated with water cleanup and repairs. You may also want to discuss what happens in the event of structural damage, mold growth, or ruined inventory. After an emergency, be quick to contact restoration experts who can efficiently mitigate the damage and manage the restoration project.
Keeping your business safe during an emergency is crucial. You can take steps to prevent some water damage from happening, but it's also important to have adequate business insurance to prepare for the risk of serious incidents outside of your control

When a disaster strikes, SERVPRO of Point Loma will work with your insurance to get your business back up and running in no time. 

Storm and Insurance Tips

5/6/2020 (Permalink)

Dealing with repairs and insurance companies after severe weather hits your property can be difficult. Homeowners can use the following tips to help tackle the storm damage caused by hard rains, flooding, or storm-related issues.

SAFETY FIRST

If you and your family were away from home when the storm hit, do not return until it has been confirmed safe. Contact a storm damage expert like SERVPRO of Point Loma; we’ll help you determine if your home is safe to return to.

INSURANCE

You will need to contact your homeowners’ insurance adjuster as soon as possible. If your neighborhood has sustained widespread damage, find out if any special teams of insurance agents, relief workers, or contractors are coming to the area. Check your policy to find out what actions you need to take or talk to your agent to make sure you are following the proper procedures. Not following these actions correctly could result in a reduced claim. Inspect your property and make a list of all damages; take photographs of all noted damage if at all possible.

RECORDING AND DOCUMENTING

Document your neighbor’s damages, as well; this can prevent the insurance provider from downgrading your claim by saying the damage is from your neglect of maintenance or other unrelated issues by giving them a way to compare. Keep a record of all the communication you have with your insurance provider, and don’t do any unnecessary repair work yourself. Hire a trusted storm damage restoration service provider such as SERVPRO of Point Loma to handle any repairs.

BE SCAM FREE

Always check the adjuster’s identification. If you are evacuated, ask for money from your claim upfront. If they agree, you will be given a check for an amount that will be deducted from your final settlement. Some providers will automatically offer a partial payment early on during the process. Review it carefully and decline it if you feel uncomfortable with any part of it. Never be afraid to ask questions and to expect an answer that makes sense or seems fair. 

Dealing with a storm's aftermath is stressful, but reacting properly will be an immense help and can prevent problems down the road.

The SERVPRO of Point Loma team is ready to help 24/7. Call us for your fire or water damage issues at (619) 275-2802

We’re Here For Point Loma 24/7

4/25/2020 (Permalink)

It is important to us that our customers know the steps SERVPRO of Point Loma is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

• All tools and equipment coming into your property have been cleaned and disinfected.
• All workers wear personal protective equipment to protect themselves while performing work.
• We’ve all been provided with training to safely work in contaminated environments.
• We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
• We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of Point Loma is still here for the entire San Diego 24 hours a day, 7 days a week.

Storms vs Water Damage

4/25/2020 (Permalink)

External Versus Internal

Storm damage tends to come from outside a home. This damage may originate from any of the following sources:

  • Floods
  • Roof leaks
  • Broken windows

Other forms of damage caused by water tend to be plumbing-related and caused by internal systems. External water may be Category Two or Category Three depending on the source, whereas water from a supply line break is clean, treated Category One water.

Flooding or Leaks

Flood water is considered highly contaminated Category Three water. Flood damage may affect a crawlspace, basement or ground level of a residence and increase the risk of mold growth and structural damage. Water from a roof leak may be slightly less contaminated, but can still cause irreparable damage to porous building materials such as drywall or insulation.

Secondary Damage

Any type of damage that involves water will increase the risk of certain types of secondary damage. Mold growth is the most common consequence of water or storm damage. Mitigation and restoration professionals can quickly eliminate primary damage and minimize secondary damage.

These are a few major distinctions between storm and water damage. Another important factor to consider is that flooding is usually excluded from standard homeowners policies, whereas many other types of water and storm-related damage are covered perils. If you are concerned that exposure to flood water will cause damage at a residence in San Diego you should obtain a flood insurance policy through the National Flood Insurance Program or a private insurer.

We love making our San Diego customers happy!

4/17/2020 (Permalink)

Recently, we've had a ton of awesome reviews from our amazing clients in the San Diego area!  

"Not only are SERVPRO of Point Loma some of the most knowledge people in this industry as they have been in this industry for a couple of generations ...but they are also incredibly generous with their time. They are willing to help day or night. If you need help and want it done right, give them a call."

-Jamie C.

"Worked with this team (Megan and Andrew) many times along the years. As a homeowner it's never easy during a water, fire, or mold claim. Stress levels are high, but SERVPRO does a great job accommodating. They do what they say and always treat the customer right. As a vendor of theirs, they always provide the scope of work and never leave you high and dry (pun intended).

A+"

-Anonymous

"Megan and Drew run this restoration company like a Swiss watch. Super fast response and results is what this SERVPRO is all about. They not only care individually what they are doing for each customer but their knowledge of the industry is second to none. They are masters at what they do and have advanced degrees and certifications in all phases of restoration. They have worked in the restoration industry their whole lives and it shows. They do tons of work for large commercial and residential property managers and they certainly can handle your home disaster with ease. Please do not hesitate to give this dynamic team a call!"

-Bruce R.

"I had such a positive experience working with Megan and Andrew! My apartment had a flood and I was completely overwhelmed! I was referred to SERVPRO Point Loma by a friend and I'm so glad I trusted her! I spoke with Megan and she took all my stress away! Assisted me with my claim and did a wonderful job! Couldn't have asked for a better experience! Thank you!!"

-Em E.

"Have been working with Megan and her team for over 10 years and they have always been excellent on handling claims and quality of work all while getting the jobs done fast. I suggest them 100%! A+"

-D.K.

Thank you to all our wonderful clients in San Diego and Point Loma!

Time for Spring Cleaning

4/17/2020 (Permalink)

As we enter April, we’re seeing the first signs of spring. With spring comes more pleasant weather, influencing us to open up our homes’ windows and doors to let in warm, fresh air. Doing so brings humidity and moisture into the home, thus increasing the risk for mold growth.

Mold can grow anywhere that moisture is present on a wide variety of surfaces, including wood, carpet, and insulation. Mold needs to be remediated quickly in order to limit the spread and reduce the potential effects on the health on people living within the home. Mold is capable of growing at any time of year, but the increased threat of mold growth during the spring raises the question: How can mold growth be prevented during the spring?

One of the most important methods of preventing mold growth during the spring is to keep air circulating so that warm air and moisture will not become trapped in certain areas of the home. This can be achieved through the use of fans and dehumidifiers. Indoor humidity levels should not exceed 45%. Look for areas in the home where mold could thrive if moisture becomes present, including cold and dark areas. In order to decrease the risk of mold growth in these areas, it may be beneficial to bring in natural or artificial light, as well as warmth.

It is also helpful to keep an eye on windows after it rains. Rain is common in the springtime and moisture from rain water can spur mold growth around windows and windowsills. If moisture is present on windows, dry the surface as soon as possible. During the spring, temperatures differ indoors and outdoors, so condensation can build on surfaces such as windows and doors. In order to prevent mold growth on areas with condensation, it is crucial to thoroughly dry the surfaces as soon as possible.

In the event that mold grows on a surface in your home, make sure to scrub the surface diligently with detergent and water. After the area has been cleaned sufficiently, it is important that the surface be thoroughly dried in order to lessen the risk of further mold growth. On occasion, mold growth can get out of hand and require large-scale mold removal. If you have a major mold infestation in your home, call SERVPRO of Point Loma to inspect, assess, and quickly remediate your mold infestation.

We're Here to Help

4/17/2020 (Permalink)

SERVPRO of Point Loma is here to help

In light of the recent pandemic, many businesses have been asked to close their doors. However, because of the nature of our work, we're still open, we're still on call, we're still here to help.
SERVPRO of Point Loma has a number of services to help all sorts of businesses in their time of need to catapult them back to their feet when it's time to re-open their store.

We are currently offering Viral Cleaning, also known as Proactive Cleaning, to ensure that your location is up to code and clean in the event of a viral outbreak in your building. By using Electrostatic Fogging, we can provide less expensive per square foot cost, more comprehensive coverage, and provide certified documentation that your facility has been cleaned by a trained IICRC certified company as opposed to traditional disinfectant and sanitizing services. In addition, the product we use is free of allergens and is so safe that it has been approved for human consumption.

If you are interested in this service, please contact us using the button above or, if you are so inclined, call us for more information. We're here to help, we're here to get our nation back on its feet, we're here to make it "Like it never even happened."

Emergency Commercial Water Damage Restoration in Point Loma

4/17/2020 (Permalink)

Commercial water damage can strike your commercial property while you are sleeping! We understand the urgency for immediate repairs and can act fast to help minimize further damage. Disasters can strike unexpectedly, which is why our emergency response helpline is always open and standing by to take your phone call 24/7!
 
Regardless of the cause, we will fast respond and help you assess problems or issues the water damage produced and start the mitigation and recovery process. Before emergency repairs are started, we remove any salvageable items, assess the extent of the damage and contamination to put together a repair plan.
 
SERVPRO of Point Loma professionals have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, we will respond fast to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Point Loma provides a wide scope of services not always offered by other SERVPRO franchises, such as biohazard cleanup and removal, HVAC repair and service and general construction for rebuilding and remodeling structures. Those are in addition to the fire, water and mold cleanup and restoration services you may already be familiar with. Below is a list of some of our services offered.

• Fire, Smoke, and Soot Cleanup and Restoration
• Water Removal and Dehumidification
• Crime Scene, Biohazard and Vandalism Cleanup
• Mold Mitigation and Remediation
• Air Duct and HVAC Cleaning
• Carpet and Hard Floor Cleaning and Care
• Stain Removal, Stain Resistance Applications
• Odor Identification and Deodorization
  Upholstery and Drapes: Wet and Dry Cleaning Methods

If you are unsure if we can help with an issue you are having, give us a call at (619) 275-2802 today!

5 Common Causes for Fires at Home

4/17/2020 (Permalink)

SERVPRO of Point Loma knows that fire is one of the most hazardous types of damage that can damage your home. While safety measures can be put in place to combat fire (like having a fire extinguisher handy or a fire alarm system installed), knowing what the common causes are can
 
Cooking Equipment
 
According to the National Fire Protection Association, cooking fires are ranked as the number one cause of home fires in the United States. It’s important to always be alert and aware when cooking in your kitchen, and to not leave items unattended. Pots and pans can easily overheat, food can burn, and any time large quantities of grease or oil are involved they can spray and splatter, taking only seconds to ignite into flame.
 
Electrical Equipment
 
Electrical fires are one of the most common threats homeowners face. From overloaded electrical outlets to malfunctioning appliances, fires can start fast and grow strong. Be careful not to overload your circuits or leave lights on overnight, and if you can, start conducting an annual inspection of your home’s electrical systems. This will help you identify and locate any faulty wiring, damaged outlets or other issues your system may have.
 
Indoor Smoking
 
Smoking is a major contributor to home fires that occur in the United States each year. Lit cigarettes accidentally dropped somewhere in the home can fast ignite its surroundings and build to dangerous levels of fire and smoke. The best way to significantly reduce the risk of this happening is to stop smoking altogether or by smoking outdoors. However, if you choose to smoke inside your home, take proper precautionary measures: don’t smoke in your bedroom or forget to extinguish your cigarette if you become drowsy. Use large, deep ashtrays, and keep them away from anything that will burn.

Appliances & Dryers
 
This one may surprise some people, but your dryer could pose as a major hazard for your home if not properly maintained. When lint and dust build up over time, the dryer vent becomes clogged with highly flammable materials. Regularly cleaning your dryer’s lint trap and routinely inspecting the vent for blockage is the best way to avoid this potential danger.
 
Candles
 
Candles provide wonderful aromas and stunning ambiance to any room, but can be hazardous the moment you neglect them. Always blow out a candle before you leave a room – an unattended open flame is asking for trouble, and can fast lead to a home fire. In addition to blowing it out, be sure to clear away any flammable materials from the vicinity of the candle prior to lighting it. Trimming the wick can also help reduce the size of the flame, better containing it.
 
If you are worried about any of these hazards that may exist in your home or have any questions, feel free to call our team of pros here at SERVPRO of Point Loma at (619) 275-2802

We are Cleaning Experts

3/30/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Point Loma, (619) 275-2802]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

When Storms or Floods hit Point Loma, SERVPRO is ready!

3/30/2020 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Point Loma.

SERVPRO ofPoint Loma specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Point Loma, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (619) 275-2802

Restoring Your Point Loma Commercial Property After A Water Damage Event

3/30/2020 (Permalink)

Flooding and water damage events at Point Loma commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Point Loma

SERVPRO of Point Loma specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Conditions In Point Loma Might Be Right For Mold

3/30/2020 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

• Water - Different mold types require varying amounts of liquid before growth begins.   
• Temperature - Normal indoor temperatures will promote mold growth.
• Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Point Loma to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (619) 275-2802

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Point Loma for mold remediation services.

Our Highly Trained Restoration Specialists Can Restore Your Point Loma Home

1/4/2020 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Point Loma is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Point Loma

SERVPRO of Point Loma specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Point Loma 24 Hour Emergency Water Damage Service

12/30/2019 (Permalink)

SERVPRO of Point Loma is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (619) 275-2802

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Point Loma has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Point Loma

SERVPRO of Point Loma specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Point Loma Home Have A Mold Problem?

12/5/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (619) 275-2802

Point Loma Smoke and Soot Cleanup

11/27/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Point Loma will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (619) 275-2802

Faster to your Point Loma Water Damage Event

11/15/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Point Loma provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Point Loma arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –(619) 275-2802

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Point Loma

SERVPRO of Point Loma specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Point Loma, Call SERVPRO

7/8/2019 (Permalink)

Point Loma Residents: We provide immediate service day or night!

SERVPRO of Point Loma provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Point Loma. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (619) 275-2802

Residential Services

Whether your Point Loma home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Point Loma commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration